E-Commerce Associate

Delegate CX

. Build web stores with functionality that supports the client’s needs .

Posted 10/12/2026full-timeRemote • PhilippinesJuniorMid-Level💰 ₱45,000 - ₱48,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing e-commerce projects, ensuring timely completion while maintaining high standards of detail and user experience. Proficient in various e-commerce platforms and web-based applications, with strong communication and organizational skills.

Highest-signal resume keywords

E-Commerce Project ManagementShopify ExperienceCustomer Service ManagementProficient in Microsoft ApplicationsProficient in Google Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

E-Commerce PlatformsWeb-Based ApplicationsProject ManagementOrder ManagementAdobe IllustratorAdobe PhotoshopCanvaProduct MaintenanceLanding Page ReviewCheckout Process Optimization

Soft Skills

Attention to DetailOrganizational SkillsTime ManagementCommunication SkillsProject Follow-Through

Tools & Technologies

ShopifyBigCommerceSageESPCommonSkuSyncore

Industry Keywords

Promotional IndustryE-CommerceCustomer InvoicingService-Level AgreementsTemplate Integration

About the role

Key responsibilities & impact

Build web stores with functionality that supports the client’s needs
Keep web stores updated with pricing, product maintenance, and graphics
Understand how each store types of invoices to customers
Oversee and update existing customer e-commerce sites based on online ticketing requests
Review landing pages, product details, checkout processes, and other e-commerce website elements for visual appeal, accuracy, and user-friendliness
Collaborate with integrated partners to coordinate template and product integration and testing on external systems
Manage project timelines for e-commerce site builds
Adhere to service-level agreements for site maintenance requests
Coordinate order production and communicate with suppliers using an e-commerce platform
Provide administrative and project support for e-commerce projects
Perform ad hoc tasks aligned with the role

Requirements

What you’ll need

Demonstrated ability to manage multiple projects simultaneously with meticulous attention to detail
Highly proficient spoken and written English communication
Strong organizational and time management skills
Superior project follow-through ensuring timely completion
Familiarity with web-based applications
Bachelor's degree in Marketing, Communications, Business Administration, or a related field
Minimum of 2 years in a customer service or order management role
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
Proficient in Microsoft and Google applications
Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal
Direct experience in the promotional industry or comparable e-commerce experience is beneficial
Previous store-building experience with Shopify or other platforms is a plus, but not necessary
Knowledge of various e-commerce platforms is a great advantage
Knowledge of promotional industry-specific software, including Shopify, BigCommerce, Sage, ESP, CommonSku, and Syncore

Benefits

Comp & perks

Industry-leading salary packages
Permanent work-from-home setup
Company equipment provided
Government Mandated Benefits Employer Share
Internet stipends upon regularization
HMO Coverage upon regularization (with an option to enroll as early as Day 1)
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth