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Delegate CX

Junior Account Manager

Delegate CX

. Oversee stock levels across more than 20 retail consumer goods brands .

Posted 11/5/2026full-timeRemote • PhilippinesJunior💰 ₱45,000 - ₱50,000 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management, inventory control, and logistics processes, with a strong ability to communicate effectively and manage complex projects. Proficient in utilizing project management and inventory tracking tools to ensure timely and accurate material flow.

Highest-signal resume keywords
Account ManagementInventory ManagementProject ManagementClient CommunicationLogistics Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Inventory ControlProject ManagementLogistics ManagementProblem-SolvingAnalytical Skills
Soft Skills
Organizational SkillsTime ManagementAttention to DetailClear CommunicationProactive Communication
Tools & Technologies
Google WorkspaceMicrosoft OfficeNetSuiteSalesforce3PL SystemsAsanaMonday.comClickUpSmartsheet
Industry Keywords
Supply Chain ManagementFulfillmentClient ServicesOperationsConsumer Goods

About the role

Key responsibilities & impact
  • Oversee stock levels across more than 20 retail consumer goods brands
  • Flag reorder thresholds and initiate replenishment before shortfalls occur
  • Coordinate inbound and outbound material flow for accurate and timely shipments
  • Maintain a reliable, up-to-date picture of inventory status for clients and internal teams
  • Track event-related timelines from kickoff through material delivery
  • Manage multiple concurrent workstreams and organize information across weeks of communication
  • Ensure materials are dispatched to the correct location on schedule
  • Serve as the primary client-facing contact through consistent, proactive communication
  • Anticipate client needs and bring proposed solutions internally
  • Represent the full account in internal discussions, connecting brands, timelines, and logistics streams
  • Act as the first line of problem escalation and resolution
  • Escalate critical issues with context and recommended next steps
  • Mentor and train team members on account processes
  • Contribute to account health reporting, documentation, and process improvements

Requirements

What you’ll need
  • Bachelor's degree in Business Administration, Supply Chain/Logistics Management, Marketing, Communications, or a related field preferred
  • 3–5 years of experience in account management, client services, or operations, ideally in logistics, fulfillment, inventory management, or a related field
  • Strong verbal and written English communication skills
  • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
  • Project management or inventory management experience is required
  • Proficient in Google Workspace (Google Docs, Sheets, Gmail) and Microsoft Office (Word, Excel, Outlook)
  • Experience with NetSuite, Salesforce, or 3PL (third-party logistics) systems is a major advantage
  • Proficiency in project management or inventory tracking tools (e.g., Asana, Monday.com, ClickUp, Smartsheet) is a strong plus
  • Demonstrated ability to manage complex, multi-threaded accounts with numerous moving parts
  • Comfortable managing ambiguity and building structure where none exists
  • Organizational and time management skills
  • Attention to detail
  • Clear and professional communication skills
  • Problem-solving and analytical skills
  • Strong understanding of account management, inventory control, and fulfillment/logistics processes

Benefits

Comp & perks
  • Industry-leading salary packages
  • Permanent work-from-home setup
  • Company equipment provided
  • Government-mandated benefits employer share
  • Internet stipends upon regularization
  • HMO Coverage upon regularization (with an option to enroll as early as Day 1)
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth