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Junior Account Manager
Delegate CX. Oversee stock levels across more than 20 retail consumer goods brands .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, inventory control, and logistics processes, with a strong ability to communicate effectively and manage complex projects. Proficient in utilizing project management and inventory tracking tools to ensure timely and accurate material flow.
Highest-signal resume keywords
Account ManagementInventory ManagementProject ManagementClient CommunicationLogistics Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ControlProject ManagementLogistics ManagementProblem-SolvingAnalytical Skills
Soft Skills
Organizational SkillsTime ManagementAttention to DetailClear CommunicationProactive Communication
Tools & Technologies
Google WorkspaceMicrosoft OfficeNetSuiteSalesforce3PL SystemsAsanaMonday.comClickUpSmartsheet
Industry Keywords
Supply Chain ManagementFulfillmentClient ServicesOperationsConsumer Goods
About the role
Key responsibilities & impact- Oversee stock levels across more than 20 retail consumer goods brands
- Flag reorder thresholds and initiate replenishment before shortfalls occur
- Coordinate inbound and outbound material flow for accurate and timely shipments
- Maintain a reliable, up-to-date picture of inventory status for clients and internal teams
- Track event-related timelines from kickoff through material delivery
- Manage multiple concurrent workstreams and organize information across weeks of communication
- Ensure materials are dispatched to the correct location on schedule
- Serve as the primary client-facing contact through consistent, proactive communication
- Anticipate client needs and bring proposed solutions internally
- Represent the full account in internal discussions, connecting brands, timelines, and logistics streams
- Act as the first line of problem escalation and resolution
- Escalate critical issues with context and recommended next steps
- Mentor and train team members on account processes
- Contribute to account health reporting, documentation, and process improvements
Requirements
What you’ll need- Bachelor's degree in Business Administration, Supply Chain/Logistics Management, Marketing, Communications, or a related field preferred
- 3–5 years of experience in account management, client services, or operations, ideally in logistics, fulfillment, inventory management, or a related field
- Strong verbal and written English communication skills
- Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
- Project management or inventory management experience is required
- Proficient in Google Workspace (Google Docs, Sheets, Gmail) and Microsoft Office (Word, Excel, Outlook)
- Experience with NetSuite, Salesforce, or 3PL (third-party logistics) systems is a major advantage
- Proficiency in project management or inventory tracking tools (e.g., Asana, Monday.com, ClickUp, Smartsheet) is a strong plus
- Demonstrated ability to manage complex, multi-threaded accounts with numerous moving parts
- Comfortable managing ambiguity and building structure where none exists
- Organizational and time management skills
- Attention to detail
- Clear and professional communication skills
- Problem-solving and analytical skills
- Strong understanding of account management, inventory control, and fulfillment/logistics processes
Benefits
Comp & perks- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Government-mandated benefits employer share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth