Marketing Operations Coordinator

Delegate CX

. Coordinate and manage six annual marketing campaigns .

Posted 11/4/2026full-timeRemote • PhilippinesJunior💰 ₱57,000 - ₱65,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating marketing campaigns, managing print production processes, and providing customer support to franchisees. Proficient in utilizing Microsoft Office applications and CRM systems to streamline operations and enhance communication.

Highest-signal resume keywords

Marketing Campaign CoordinationPrint Production ProcessesCustomer ServiceMicrosoft Excel ProficiencyEvery Door Direct Mail (EDDM) Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign CoordinationPrint OrderingArtwork ProofingOrder ManagementInvoicingEmail Distribution ManagementBudget ManagementProject CoordinationCustomer Requirements AnalysisSales Support

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationStrong Interpersonal SkillsRelationship BuildingProblem Solving

Tools & Technologies

Microsoft OfficeCRM SystemsEPMSDatabasesOrder Management Platforms

Industry Keywords

Direct Mail MarketingPostcard CampaignsFranchise OperationsAdvertising AgenciesVendor Partnerships

About the role

Key responsibilities & impact

Coordinate and manage six annual marketing campaigns
Contact franchisees after campaign launches and track participation and order status using EPMS and Excel
Guide franchisees through purchasing and develop customized email proposals
Recommend order quantities aligned with franchisee budgets
Coordinate print inserts, EDDM route maps, print production, proofing, payments, email distribution lists, and campaign e-blasts
Assist franchisees with non-campaign print marketing projects and customer support
Develop postcard and EDDM proposals and process print orders
Generate customer invoices and coordinate order requirements
Handle incoming calls through the Little Caesars phone line
Partner with Field Marketing Managers to develop marketing plans and identify sales opportunities
Support franchisees through ordering, production, and delivery
Monitor and coordinate custom creative artwork and PDF proofs
Clarify project requirements, creative specifications, and completion dates with requestors
Coordinate artwork uploads with JTS Prepress
Review and approve e-blasts and other marketing communications with JTS Marketing
Provide login credentials and account access information
Maintain the Little Caesars database and New Franchisee Folders
Coordinate with internal departments to complete creative requests and marketing materials accurately and on schedule

Requirements

What you’ll need

Bachelor's degree in Marketing, Business Administration, Communications, or any related field
1–3 years of experience in marketing operations, campaign coordination, customer service, sales support, project coordination, print production, or a related field
Excellent verbal and written English communication skills
Strong interpersonal skills and ability to build positive relationships
Ability to understand customer requirements and provide effective marketing and print solutions
Proficiency in Microsoft Office applications, particularly Excel and Outlook
Experience with marketing campaign coordination and print production processes
Familiarity with direct mail marketing, postcard campaigns, and Every Door Direct Mail (EDDM)
Knowledge of print ordering, artwork proofing, and production workflows
Experience with CRM systems, databases, order management platforms, or similar web-based applications
Ability to create and manage email distribution lists and coordinate marketing e-blasts
Familiarity with budget management, order processing, invoicing, and payment coordination
Experience working with franchise operations, advertising agencies, distributors, and vendor partners is an advantage
Ability to work 8:00 AM–5:00 PM CST (USA), Monday through Friday (USA)

Benefits

Comp & perks

Industry-leading salary packages
Permanent work-from-home setup
Company equipment provided
Internet stipends upon regularization
HMO Coverage
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth