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Delegate CX

Recruiter/Scheduler

Delegate CX

. Advertise consistently across several platforms that 2nd Family is currently hiring, using free and paid services with pre-approved expenses .

Posted 10/8/2026full-timeRemote • PhilippinesJunior💰 ₱37,500 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong scheduling and HR coordination skills within a healthcare setting, with proficiency in Microsoft Office and Google Suite. Capable of effective communication and document management to ensure smooth operations and excellent service delivery.

Highest-signal resume keywords
Scheduling ExperienceHR CoordinationMicrosoft Office ProficiencyGoogle Suite SkillsMedical Terminology Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SchedulingHR CoordinationDocument ManagementTime ManagementData Entry
Soft Skills
Verbal CommunicationWritten CommunicationAdaptabilityAttention to DetailCustomer Service
Tools & Technologies
AxisCareMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointGoogle DocsGoogle SheetsGoogle Gmail
Industry Keywords
HealthcareMedical SettingOnboardingEmployee FilesCaregiver Coordination

About the role

Key responsibilities & impact
  • Advertise consistently across several platforms that 2nd Family is currently hiring, using free and paid services with pre-approved expenses
  • Cultivate a consistent flow of job applications and pre-screen applicants based on 2nd Family criteria
  • Schedule interviews with qualified candidates
  • List interviews on the calendar and provide resumes and phone pre-screen notes to interviewers
  • Collect necessary information for new caregivers and complete employee files
  • Obtain signed onboarding paperwork and email the Orientation Manual
  • Enter caregiver information accurately and timely into AxisCare
  • Scan and save required documents online
  • Collect updated copies of expiring caregiver documents
  • Complete scheduling by close of business on Wednesdays for the following two full weeks
  • Follow up on unconfirmed shifts
  • Call, text, and email caregivers to fill shifts
  • Participate in the weekend on-call rotation
  • Request assistance from office assistants or management for scheduling tasks when needed
  • Make every effort to fill shifts more than 48 hours before the shift starts

Requirements

What you’ll need
  • Professional and efficient in both verbal and written English communication
  • Excellent time management skills, with a proven ability to meet tight deadlines
  • Passionate about delivering excellent service to caregivers and clients alike
  • Thorough and methodical in handling documents, shifts, and staff coordination
  • Able to think on your feet and adapt quickly to last-minute changes
  • Bachelor’s degree in Business Administration or a related field
  • 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting
  • Familiar with medical terminology and health insurance basics
  • Strong English communication skills, written and verbal
  • Must be available to work 8:00 AM – 5:00 PM MST, Monday through Friday
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Skilled in Google Suite (Docs, Sheets, Gmail)
  • Experience using scheduling systems

Benefits

Comp & perks
  • Permanent work-from-home setup
  • Company equipment provided
  • Government Mandated Benefits Employer Share
  • Internet stipends upon regularization
  • HMO Coverage upon regularization (with an option to enroll as early as Day 1)
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth
  • Industry-leading salary packages