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Recruiter/Scheduler
Delegate CX. Advertise that 2nd Family is hiring across several platforms using pre-approved expenses .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong scheduling and HR coordination skills within a healthcare setting, with proficiency in Microsoft Office and Google Suite. Capable of effective communication and time management to ensure caregiver staffing and patient care needs are met efficiently.
Highest-signal resume keywords
Scheduling ExperienceHR CoordinationMicrosoft Office ProficiencyGoogle Suite ProficiencyMedical Terminology Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SchedulingHR CoordinationDocument ManagementTime ManagementData Entry
Soft Skills
Verbal CommunicationWritten CommunicationAdaptabilityCustomer ServiceAttention to Detail
Tools & Technologies
AxisCareMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointGoogle DocsGoogle SheetsGoogle Gmail
Industry Keywords
HealthcareMedical SettingCaregiver StaffingOnboardingHealth Insurance Basics
About the role
Key responsibilities & impact- Advertise that 2nd Family is hiring across several platforms using pre-approved expenses
- Build a consistent pool of job applicants
- Pre-screen applicants against 2nd Family criteria
- Schedule interviews for qualified candidates
- Add interviews to the calendar and provide interviewers with resumes and phone-screen notes
- Collect new caregiver information and complete employee files
- Obtain signed onboarding paperwork and email the Orientation Manual
- Enter caregiver information accurately and promptly into AxisCare
- Scan and save required documents online
- Collect updated copies of expired caregiver documents
- Complete scheduling by close of business Wednesdays for the following two full weeks
- Follow up on unconfirmed shifts
- Call, text, and email caregivers to fill shifts
- Participate in the weekend on-call rotation
- Request assistance from office assistants or management for scheduling tasks when needed
- Make every effort to fill shifts more than 48 hours before their start
- Coordinate caregiver staffing so shifts are covered and patients receive care
Requirements
What you’ll need- Professional and efficient in both verbal and written English communication
- Excellent time management skills, with a proven ability to meet tight deadlines
- Passionate about delivering excellent service to caregivers and clients alike
- Thorough and methodical in handling documents, shifts, and staff coordination
- Able to think on your feet and adapt quickly to last-minute changes
- Bachelor’s degree in Business Administration or a related field
- 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting
- Familiar with medical terminology and health insurance basics
- Strong English communication skills, written and verbal
- Must be available to work 8:00 AM – 5:00 PM CST, Monday through Friday
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Skilled in Google Suite (Docs, Sheets, Gmail)
- Experience using scheduling systems
Benefits
Comp & perks- Permanent work-from-home setup
- Company equipment provided
- Government Mandated Benefits Employer Share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
- Industry-leading salary packages