Sales Assistant

Delegate CX

. Provide customers with information on product pricing, features, and availability.

Posted 11/5/2026full-timeRemote • PhilippinesJunior💰 ₱45,000 - ₱48,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer service, order management, and promotional product solutions, with strong organizational and communication skills. Proficient in managing client relationships and utilizing industry-specific software to enhance sales processes.

Highest-signal resume keywords

Bachelor's Degree In MarketingCustomer Service OrientationExperience In Promotional IndustryProficient In Microsoft ApplicationsStrong Verbal And Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ManagementProposal CreationSales Presentation DevelopmentData CompilationEmail ManagementProject ManagementSocial Media MarketingTime ManagementProblem-Solving

Soft Skills

Organizational SkillsFlexibilityMultitaskingCustomer Relationship Management

Tools & Technologies

Shopworx SoftwareAdobe IllustratorAdobe PhotoshopCanvaSageESPCommonSkuSyncore

Industry Keywords

Promotional IndustryE-Commerce ExperienceClient RelationshipsSales ExecutivesVendors

About the role

Key responsibilities & impact

Provide customers with information on product pricing, features, and availability.
Create proposals, quotes, and opportunities.
Create presentation formats and compile data for sales presentations.
Document all order-related activities in various systems.
Follow up with suppliers on orders.
Maintain up-to-date records of customer interactions, transactions, comments, and complaints.
Manage a high volume of inbound and outbound emails.
Provide general day-to-day customer service to clients and vendors.
Handle backend project management while working with end users, sales executives, suppliers, and account managers.
Help the assigned sales executive develop long-term client relationships and connect clients with promotional product solutions.
Perform ad hoc related tasks.

Requirements

What you’ll need

Bachelor's degree in Marketing, Communications, and Business Administration, or any related field.
1-2 years of direct Promotional, Customer Service, or Order Management role.
Strong verbal, written, and English communication skills.
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Proficient in both Microsoft and Google applications.
Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal.
Direct experience in the promotional industry or comparable e-commerce experience is beneficial.
Experience in using Shopworx software (Onsite)
Comfortable with social media marketing.
Knowledge of promotional industry-specific software such as Sage, ESP, CommonSku, and Syncore.
Strong organizational and time management skills.
Strong customer service orientation.
Ability to prioritize, multitask, be flexible, and meet deadlines.
Excellent problem-solving skills.

Benefits

Comp & perks

Permanent work-from-home setup
Company equipment provided
Government Mandated Benefits Employer Share
Internet stipends upon regularization
HMO Coverage upon regularization (with an option to enroll as early as Day 1)
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth
Industry-leading salary packages