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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational capabilities, with proficiency in CRM management, digital file management, and social media marketing. Effectively communicates with clients and stakeholders while ensuring compliance and efficiency in transaction coordination.
Highest-signal resume keywords
Administrative Assistant ExperienceCRM Management SkillsSocial Media Marketing ExperienceMicrosoft Office 365 ProficiencyTransaction Coordination Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database Management SkillsDigital File Management SkillsEmail Marketing SkillsWebsite/Content Update SkillsElectronic Document/Signature Platforms Experience
Soft Skills
Excellent Written Communication SkillsExcellent Verbal Communication SkillsProfessional Customer Service
Tools & Technologies
Brivity CRMCanvaDotloopDocuSignMicrosoft Teams
Industry Keywords
Transaction CoordinationClient OnboardingCompliance RequirementsSocial Media Management ToolsMLS Systems
About the role
Key responsibilities & impact- Manage calendars, appointments, and scheduling
- Monitor emails and prioritize responses
- Maintain organized digital filing systems
- Prepare contracts, disclosures, and transaction documents
- Perform data entry and database management
- Coordinate with attorneys, lenders, inspectors, appraisers, and vendors
- Track deadlines and compliance requirements
- Conduct cold calls to potential clients
- Serve as a first point of contact for clients
- Provide professional customer service and follow-up
- Manage CRM activities and client communication plans
- Maintain client records and transaction updates
- Assist with client onboarding and closing processes
- Support client appreciation events and campaigns
- Create and schedule social media content
- Assist with listing marketing campaigns
- Update website content and online listings
- Create email newsletters and promotional materials
- Monitor online reviews and reputation management
- Support branding and business development initiatives
- Open and manage transaction files
- Track contingencies and contract deadlines
- Coordinate electronic signatures
- Communicate transaction updates with relevant parties
- Ensure transaction files are complete for compliance and closing
- Generate reports and track performance metrics
- Assist with special projects and process improvements
- Create systems and workflows to improve efficiency
- Research vendors, services, and industry trends
Requirements
What you’ll need- Previous administrative assistant experience required
- Real estate experience is not required
- Transaction coordination experience is preferred
- CRM experience is preferred
- Social media marketing experience is preferred
- Excellent written and verbal English communication skills
- Must be available during the client's required U.S. operating hours
- Proficiency with Microsoft Office 365
- Administrative and database management skills
- CRM management skills
- Digital file management skills
- Social media management skills
- Email marketing skills
- Website/content update skills
- Experience with electronic document/signature platforms
- Familiarity with MLS systems preferred; training will be provided
- Knowledge of Microsoft Teams and social media management tools
- Brivity CRM, Canva, Dotloop, and DocuSign are preferred
Benefits
Comp & perks- Permanent work-from-home setup
- Government-mandated benefits
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth