Recruitment & Compliance Assistant

Delivery Mates

. Conduct high-volume outbound calls to screen, engage, and progress candidates .

Posted 10/7/2026contractLisbon • PortugalMid-LevelSenior💰 €13,200 - €16,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in high-volume recruitment coordination, managing candidate communications, and maintaining compliance documentation. Proficient in using ATS systems and Excel/Google Sheets to track candidate progress and ensure efficient onboarding processes.

Highest-signal resume keywords

High-Volume Recruitment CoordinationFluent in English and PortugueseATS/CRM System ProficiencyStrong Organisational SkillsRight to Work / Right to Drive Checks

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

High-Volume RecruitmentCandidate ScreeningOnboarding ManagementCompliance TrackingDocument ValidationExcelGoogle SheetsATS ManagementSchedulingPipeline Updates

Soft Skills

Confident CommunicationAttention to DetailProactive Problem SolvingCalm Under PressureReliable Follow-Through

Tools & Technologies

ATSCRM SystemsCloud StorageEmailWhatsApp

Industry Keywords

RecruitmentHR AdministrationOperations SupportOpen DaysTraining Logistics

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Conduct high-volume outbound calls to screen, engage, and progress candidates
Book candidates into open days and manage confirmations and attendance follow-ups
Schedule classroom training and onboarding; manage reminders and re-bookings
Maintain accurate candidate records and statuses in the ATS/tracking system
Provide daily and weekly pipeline updates covering calls, bookings, show rates, starts, and blockers
Send and reply to candidate emails, messages, and WhatsApp communications
Answer candidate questions about next steps, training dates, required documents, and start processes
Manage shared inboxes and message groups using clear templates and consistent communication
Re-engage no-shows and reduce drop-off through structured follow-ups
Collect, validate, and store required documents
Ensure onboarding checklists are completed in a paperless environment
Chase missing documentation and unblock candidates quickly
Monitor Right to Work validity and expiry follow-ups
Conduct Right to Drive checks, including licence validity/expiry and required evidence
Maintain audit-ready compliance trackers and documentation
Escalate non-compliance risks to HR/Operations with recommended actions
Liaise with Operations Managers and internal stakeholders to confirm vacancies, start targets, and priority roles/sites
Provide regular updates on vacancy status, pipeline health, expected starts, and risks
Coordinate start dates and deployment plans with Operations
Attend the Lisbon office when required to support open days, training sessions, document checks, or internal meetings

Requirements

What you’ll need

Experience in high-volume recruitment, recruitment coordination, HR admin, or operations support
Fluent in English and Portuguese (spoken and written)
Confident communicator across phone, email, and WhatsApp; comfortable handling high message volume
Strong organisational skills and attention to detail; able to manage multiple candidates and deadlines
Comfortable using Excel/Google Sheets, cloud storage, and ATS/CRM systems
Proactive, calm under pressure, and reliable with follow-through
Based in Portugal and able to attend our Lisbon office occasionally
Stable internet connection and a professional remote setup
Nice to have: Experience recruiting drivers/riders or operational roles
Nice to have: Familiarity with Right to Work / Right to Drive checks
Nice to have: Experience organising open days and classroom training logistics

Benefits

Comp & perks

Biweekly payments
Full training and induction
Fast progression opportunities for strong performers
Work in a young, dynamic, fast-growing operations environment