Field Service Manager

Delta Star, Inc.

. Lead and manage a field team including technicians, coordinators, and project managers to execute service assignments .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing field service teams, ensuring adherence to safety standards, and delivering exceptional customer service. Proficient in technical project management within the utility or energy sector, with a focus on power transformers and substation equipment.

Highest-signal resume keywords

Field Service ManagementTechnical Project ManagementPower Transformers KnowledgeOSHA ComplianceTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical TroubleshootingKPI TrackingService SchedulingBudget ManagementResource Allocation

Soft Skills

Problem-SolvingCommunicationOrganizational SkillsInterpersonal SkillsCustomer Service

Tools & Technologies

Service Management SoftwareComputers

Certifications & Qualifications

OSHA 30OSHA 1910.269First Aid/CPR/AED

Industry Keywords

Field OperationsUtility SectorEnergy SectorSafety StandardsService Protocols

About the role

Key responsibilities & impact

Lead and manage a field team including technicians, coordinators, and project managers to execute service assignments
Develop and maintain service schedules, prioritize projects, and allocate resources for timely and efficient service delivery
Monitor field performance, track KPIs, and implement improvements to drive efficiency and effectiveness
Ensure adherence to safety standards and service protocols, including OSHA requirements
Foster customer relationships, resolve issues promptly, and ensure a positive service experience
Collaborate with Sales, Operations, Finance, and HR for seamless project delivery
Manage budgeting, reporting, invoicing, and change orders
Oversee field service operations in the West Region

Requirements

What you’ll need

Minimum 5 years of experience in field service, technical project management, or a related role
Experience in managing teams and field operations within the utility or energy sector is highly preferred
Strong technical knowledge of power transformers and substation equipment
Proven leadership and team management capabilities
Excellent problem-solving skills and technical troubleshooting abilities
Strong communication, organizational, and interpersonal skills
Commitment to delivering outstanding customer service
Proficiency with computers and service management software
Must complete OSHA 30, OSHA 1910.269, and First Aid/CPR/AED training within 3 months of hire
Positive attitude, strong work ethic, and eagerness to learn and grow
20% travel to job sites
Travel to Forest location as well