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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and supporting Elite 3E and related financial applications, with strong skills in SQL for data validation and troubleshooting. Proficient in managing financial processes such as billing, accounts receivable, and general ledger within a law firm or professional-services environment.
Highest-signal resume keywords
Elite 3E AdministrationT-SQL ProficiencyFinancial Systems SupportApplication TroubleshootingLaw Firm Financial Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData ValidationFinancial Process SupportApplication IntegrationWorkflow ManagementData CorrectionsTesting and ImplementationAutomation ToolsReporting PlatformsIncident Management
Soft Skills
Analytical SkillsCommunication SkillsPrioritizationDocumentationJudgment
Tools & Technologies
Microsoft SQL ServerElite 3E Configuration ToolsIntegration BuilderFinancial Management SystemsIT Service Management
Industry Keywords
Law FirmProfessional ServicesAccounts PayableAccounts ReceivableGeneral LedgerBillingTime EntryCollectionsData ConversionsChange Control
Tech Stack
Tools & technologiesITSMMS SQL ServerSQL
About the role
Key responsibilities & impact- Administer and support Elite 3E and related financial applications
- Troubleshoot complex application, workflow, integration, data, and production-support issues
- Support core financial processes, including time entry, billing, rates, accounts receivable, cash receipts, collections, accounts payable, general ledger, and bank reconciliation
- Use SQL to research issues, validate data, and support approved corrections and business requests
- Support 3E configuration, workflows, templates, notifications, security, scheduled processes, and related settings
- Monitor and support integrations between Elite 3E and related time-entry, expense, collections, banking, HR, reporting, and matter-management applications
- Partner with business, application, integration, and technical teams to resolve cross-system issues and support system changes
- Support testing, implementation, deployment, and post-production validation for updates, patches, enhancements, upgrades, and Financial Systems projects
- Assist with source-data research, approved extracts, and reporting impacts in coordination with the reporting team
- Support month-end, year-end, billing, and other critical financial-processing periods, including occasional after-hours support
- Manage vendor support cases, document key changes and procedures, and identify opportunities to simplify or automate routine support activities
- Perform other duties as needed to fully meet the requirements of the role
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Accounting, Finance, or a related field, or equivalent professional experience
- 5+ years of experience supporting financial systems in a law firm or professional-services environment
- Hands-on experience with Elite 3E, Aderant, or a comparable enterprise financial management system; Elite 3E experience preferred
- Strong T-SQL skills and experience with Microsoft SQL Server, relational databases, data validation, and approved data corrections
- Understanding of law firm financial processes, including billing, time entry, rates, accounts receivable, accounts payable, collections, and general ledger
- Experience troubleshooting applications, workflows, scheduled processes, integrations, interfaces, and production-support issues
- Experience testing, implementing, and supporting application changes, patches, upgrades, enhancements, data conversions, and integrations
- Familiarity with Elite 3E configuration tools, Integration Builder, reporting/data platforms, automation tools, IT service management, incident management, or formal change control preferred
- Strong analytical, troubleshooting, communication, prioritization, documentation, follow-through, and judgment skills
- Willingness to provide occasional after-hours support
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Profit sharing
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- Tuition reimbursement
- Paid time off
- Paid holidays
- Discretionary bonuses