Senior User Researcher

Depop

. Understand users and their needs to build delightful user experiences across the Depop product .

Posted 10/23/2026full-timeBrooklyn • New York • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in qualitative and quantitative UX research methods, including ethnography, usability testing, and remote interviews, while effectively communicating actionable insights to inform product decisions. Proven ability to collaborate with cross-functional teams and advocate for user-centered design principles.

Highest-signal resume keywords

Qualitative And Quantitative UX ResearchUsability TestingRemote InterviewsEffective Communication SkillsAgile Environment Adaptability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EthnographyDepth InterviewsDiary StudiesSurveysUnmoderated ResearchTree-TestingCard-SortingQualitative AnalysisQuantitative AnalysisInternal Behavioural Tools

Soft Skills

Relationship BuildingMultitaskingAdvocacy For UX Research

Industry Keywords

User Experience ResearchUser-Centered DesignResearch DeliveryActionable InsightsCross-Functional Collaboration

About the role

Key responsibilities & impact

Understand users and their needs to build delightful user experiences across the Depop product
Scope, design, and undertake robust user research investigations
Disseminate actionable insights and bring the voice of customers into the organisation and product
Own end-to-end research delivery, from identifying knowledge gaps and gathering questions and hypotheses through planning, delivery, analysis, and sharing findings
Work with product managers, designers, engineers, researchers, copy writers, and analysts to generate hypotheses and plans for high-impact research
Lead research for a product area and select appropriate research approaches and methods
Conduct tactical and strategic research using methods such as remote interviews, ad-hoc surveys, and unmoderated research
Evaluate and explore information architecture using tree-tests, card-sorts, and other appropriate methods
Collaborate with analytics to enhance qualitative insights with quantitative analysis and conduct basic quantitative analysis using internal behavioural tools or surveys
Communicate findings through presentations, workshops, reports, or other methods to inform business decisions
Educate and advocate for UX research across the organisation
Improve research-team processes and best practices
Contribute to the growth and skill development of junior research team members

Requirements

What you’ll need

Strong portfolio demonstrating a wide range of qualitative and quantitative UX research methods, including exploratory, generative, and evaluative research
Experience delivering research autonomously to the highest quality standards
Strong experience advocating for and delivering UX research in different environments
Ability to build and maintain strong, trusting relationships with key collaborators across the business
Effective and compelling communication skills
Ability to collate and disseminate insights into easy-to-digest, actionable recommendations
Ability to communicate research findings clearly and accurately using varied written and visual formats
Ability to thrive in an agile, constantly evolving, demanding environment requiring multitasking
Comfortable working consistently with remote peers
Experience with ethnography, depth interviews, diary studies, surveys, usability testing, remote interviews, ad-hoc surveys, unmoderated research, tree-testing, card-sorting, qualitative and quantitative analysis, and internal behavioural tools or surveys

Benefits

Comp & perks

Partially remote work arrangement