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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in People Operations, Payroll, and Benefits management within a global context, with a strong focus on US and Canada regulations. Proficient in HRIS management, employee data analytics, and process improvement to enhance operational efficiency.
Highest-signal resume keywords
People Operations ManagementPayroll AdministrationBenefits AdministrationHRIS ManagementPeople Ops Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ManagementBenefits AdministrationHRISEmployee Data ManagementPeople Ops ReportingCompliance DocumentationProcess ImprovementEmployee Self-Service ResourcesGlobal MobilityContractor Administration
Soft Skills
Operational ExecutionProblem-SolvingCommunicationCollaborationOwnership
Industry Keywords
Global WorkforceUS BenefitsCanada Benefits401(k)Employee SupportMulti-Country AdministrationTurnover MetricsWorkforce AnalyticsAutomationLean Environment
About the role
Key responsibilities & impact- Own day-to-day People Operations across the global team, with focus on the US and Canada.
- Manage payroll inputs and changes, including allowances, commissions, reimbursements, deductions, across entities with Finance and external vendors.
- Manage benefits administration across the global workforce, including US and Canada benefits, 401(k), enrollments, changes, renewals, UI Tax, and employee support.
- Maintain HRIS and accurate employee records, including headcount, leave balances, benefits data, and organizational information.
- Prepare and manage employment documentation, including contracts, amendments, salary letters, and verification letters.
- Support multi-country employee administration, compliance, global mobility, work location changes, relocations, and related documentation.
- Manage global contractor administration, including agreements, renewals, invoices, and payment coordination.
- Build and improve People Ops reporting and analytics covering headcount, turnover, leave, payroll, contractors, benefits, and workforce metrics.
- Serve as the primary point of contact for employee questions about payroll, benefits, leave, HR systems, and employee administration.
- Support the Head of People with operational execution, reporting, audits, and People Ops initiatives.
Requirements
What you’ll need- 4–7 years of hands‑on People Operations, Payroll, and Benefits experience in a global environment.
- Hands-on experience managing benefits administration across a global workforce, including US and Canada benefits and 401(k), with responsibility for enrollments, changes, renewals, and employee support.
- Experience supporting multi‑country employees and global contractors, including compliance and documentation.
- Strong working knowledge of HR systems (HRIS) and employee data management.
- Experience with People Ops reporting and analytics (headcount, leave, payroll, benefits, contractors).
- Proven ability to design and improve People Ops processes, documentation, and employee self‑service resources.
- Comfortable operating in a lean, fast‑growing environment with high ownership; experience with automation is a plus.
