Travel Advisor – 80–100%, m/f/d

DERTOUR Suisse

. Advise agencies and distribution partners throughout Switzerland by telephone, primarily in French and, when necessary, in German .

Posted 11/3/2026full-timeRemote • SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales ability and customer service orientation in the travel industry, with proficiency in advising clients in French and German. Possesses extensive personal travel experience and destination knowledge to effectively sell tailored travel packages.

Highest-signal resume keywords

Travel ConsultingSales AbilityCustomer Service OrientationLanguage Skills in French and GermanDestination Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SalesTravel Industry KnowledgeReservation ProcessingQuotation Preparation

Soft Skills

Customer CommunicationFlexibilityInitiativeTeam Spirit

Certifications & Qualifications

Commercial TrainingTravel Consulting Training

Industry Keywords

Package HolidaysTailor-Made BookingsTravel AgenciesDistribution Partners

About the role

Key responsibilities & impact

Advise agencies and distribution partners throughout Switzerland by telephone, primarily in French and, when necessary, in German
Actively sell package holidays as well as individual tailor-made bookings for the Kuoni, Helvetic Tours and Hotelplan brands
Process customer files and reservations
Collaborate regularly with suppliers and agents in travel destinations
Handle various administrative tasks, including preparing quotations

Requirements

What you’ll need

Completed basic commercial training
Additional training in travel consulting is preferred (e.g. a basic course in the travel industry)
Initial experience in the travel industry or strong sales ability as a career changer
Passion for travel, a sales-oriented mindset and excellent destination knowledge
Please attach a list of destinations visited, including the corresponding years
Strong customer-service orientation and enthusiasm for advising, selling and communicating with customers by telephone
Flexibility, initiative and an excellent team spirit
Extensive personal travel experience and enthusiasm for destinations around the world
Good language skills in German, French (language certificate or language stay) and English

Benefits

Comp & perks

Work as part of a dynamic and motivated team where mutual support is essential at the Service Center (VTO)
Extensive opportunities to develop your sales skills and knowledge of the travel industry
Attractive career development opportunities within our Service Center (VTO), depending on your strengths and interests
Flexible working models (part-time, job sharing, remote work and workations)
Travel discounts and the opportunity to participate in familiarization trips
Support for your initial and continuing education