Account Manager, Business

Desjardins

. Maintain lasting, personal business relationships with important clients to promote services .

Posted 11/3/2026full-timeQuébec • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, strategic negotiation, and business development to drive profitability and satisfaction. Proficient in developing tailored solutions that align with client needs while managing risk effectively.

Highest-signal resume keywords

Client Relationship ManagementStrategic NegotiationBusiness DevelopmentRisk ManagementBilingual in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementPortfolio Profitability AnalysisCustom Solution DevelopmentSales Strategy ImplementationBusiness Opportunity Identification

Soft Skills

Interpersonal CommunicationPublic RelationsNegotiation SkillsProblem SolvingClient Satisfaction Focus

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Business RelationshipsService OffersCompetitive EdgeMember Needs AnalysisStrategic Agreements

About the role

Key responsibilities & impact

Maintain lasting, personal business relationships with important clients to promote services
Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
Recommend strategies and solutions to meet targets, such as sound risk management, portfolio profitability and improved business relationships
Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms
Watch for business opportunities that would add a competitive edge to existing products and services
Take an active role in public relations activities and maintain a presence in the business community
Represent and negotiate on behalf of Desjardins and enter the organization into strategic agreements with clients
Drive results by actively helping the unit achieve its sales and business development objectives
Serve as expert advisor to clients and practitioners

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment