Account Manager, Business

Desjardins

. Maintain lasting, personal business relationships with clients to promote services .

Posted 9/18/2026full-timeRemote • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and account management skills, with a focus on customer satisfaction and business development. Proficient in negotiating terms and preparing integrated service offers while effectively communicating in both French and English.

Highest-signal resume keywords

Client Relationship ManagementAccount ManagementNegotiation SkillsBilingual Proficiency (French and English)Business Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Bachelor's DegreeAccount ManagementNegotiationService Offer PreparationClient Needs Analysis

Soft Skills

Customer FocusEffective CommunicationInterpersonal SavvyAction OrientedDrive Results

Industry Keywords

Business DevelopmentClient SatisfactionSales ObjectivesRisk ManagementIntegrated Service Offers

About the role

Key responsibilities & impact

Maintain lasting, personal business relationships with clients to promote services
Manage accounts as the link between clients and the organization, ensuring clients have needed products and services, use them correctly, and are satisfied
Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
Prepare integrated service offers balancing member/client satisfaction, profitability, and risk
Negotiate terms
Advise and assist clients
Represent and negotiate on behalf of Desjardins
Enter the organization into agreements in accordance with current processes, standards, and directives
Help the unit achieve sales and business development objectives

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Communicates effectively
Customer Focus
Differences
Drive results
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Recruitment process accommodations available at any stage, upon request