Account Manager – Business

Desjardins

. Maintain lasting, personal business relationships with important clients to promote services .

Posted 9/23/2026full-timeMontréal • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and account management skills, with a focus on developing custom solutions and achieving business development objectives. Proficient in risk management, portfolio profitability, and effective negotiation strategies.

Highest-signal resume keywords

Client Relationship ManagementAccount ManagementRisk ManagementBilingual CommunicationBusiness Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk ManagementPortfolio ProfitabilityCustom Solutions DevelopmentNegotiationBusiness Analysis

Soft Skills

Strong Communication SkillsCustomer FocusInterpersonal SavvyAction OrientedDrive Results

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Business RelationshipsPublic RelationsStrategic AgreementsSales ObjectivesCompetitive Edge

About the role

Key responsibilities & impact

Maintain lasting, personal business relationships with important clients to promote services
Manage accounts as the link between clients and the organization
Ensure clients have the products and services they need, use them correctly, and are satisfied
Recommend strategies and solutions to meet targets, including risk management, portfolio profitability, and improved business relationships
Identify and analyze member/client needs
Develop custom solutions and prepare integrated service offers balancing satisfaction, profitability, and risk
Negotiate product and service terms
Identify business opportunities that add a competitive edge to existing products and services
Participate in public relations activities and maintain a presence in the business community
Represent and negotiate on behalf of Desjardins and enter the organization into strategic agreements with clients
Help the unit achieve sales and business development objectives
Advise clients and practitioners on complex needs and initiatives

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Strong communication skills in both French and English, both oral and written
Ability to interact with English-speaking partners, members and/or clients
Action oriented
Business insight
Communicates effectively
Customer Focus
Decision quality
Differences
Drive results
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Accommodations at any stage in the recruitment process, if needed