Account Manager – Business

Desjardins

. Maintain lasting, personal business relationships with clients to promote services .

Posted 9/18/2026full-timeRemote • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management skills, with a focus on customer satisfaction and business development. Proficient in negotiating terms and preparing integrated service offers while effectively communicating in both French and English.

Highest-signal resume keywords

Client Relationship ManagementNegotiation SkillsBilingual CommunicationBusiness DevelopmentCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bachelor's DegreeRelevant ExperienceKnowledge of Line of Business

Soft Skills

Interpersonal SavvyAction OrientedEffective CommunicationDrive ResultsNimble Learning

About the role

Key responsibilities & impact

Maintain lasting, personal business relationships with clients to promote services
Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
Prepare integrated service offers that balance member/client satisfaction, profitability and risk
Negotiate terms
Advise and assist clients
Represent and negotiate on behalf of Desjardins
Enter the organization into agreements in accordance with current processes, standards and directives
Help the unit achieve its sales and business development objectives

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Extensive knowledge of the line of business
Action oriented
Communicates effectively
Customer Focus
Drive results
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Recruitment process accommodations available at any stage, upon request