Account Manager, Commercial and Industrial

Desjardins

. Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services .

Posted 9/29/2026full-timeGatineau • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, business development, and strategic negotiation to enhance product competitiveness and portfolio profitability. Proficient in analyzing client needs and recommending tailored solutions while ensuring compliance with financial regulations.

Highest-signal resume keywords

Client Relationship ManagementBusiness DevelopmentStrategic NegotiationPortfolio Risk ManagementFrench Language Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business AnalysisSolution DevelopmentProduct KnowledgeRisk ManagementPortfolio Profitability

Soft Skills

LeadershipInfluencingCommunicationProblem SolvingCustomer Satisfaction

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Financial ProductsCompliancePublic RelationsPromotional ActivitiesClient Needs Assessment

About the role

Key responsibilities & impact

Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services
Act as an account manager and key intermediary between the business centre and members and clients
Ensure proper usage, updating, and satisfaction with products and services offered
Analyze dissatisfaction sources and recommend solutions
Identify and analyze needs, develop personalized solutions, prepare integrated service offerings, and negotiate conditions
Recommend strategies and solutions to increase business volume, manage risk prudently, improve portfolio profitability, and strengthen relationships
Identify business development opportunities to increase competitiveness of products and services
Execute promotional activities and participate in targeted public relations and business community activities
Address client and member needs, pursue opportunities, ensure satisfaction, and make referrals as needed
Follow applicable policies, practices, standards, and laws while managing portfolio risk
Represent, negotiate, and engage companies in strategic agreements of significant importance to the centre's business
Act as a leader and influencer and share expertise with unit members as necessary

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Compliance with policies, practices, standards, and laws governing the distribution of financial products and services

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria