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Account Manager, Commercial and Industrial
Desjardins. Prospect, solicit, develop, and maintain business relationships with major strategic commercial-sector clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development, client relationship management, and strategic negotiation to drive growth and profitability. Proficient in risk management and compliance within the financial services sector, with a strong focus on client satisfaction and personalized service offerings.
Highest-signal resume keywords
Business DevelopmentClient Relationship ManagementStrategic NegotiationRisk ManagementFrench Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisPortfolio ProfitabilitySales Strategy DevelopmentProduct PromotionService Offering Preparation
Soft Skills
Interpersonal CommunicationProblem SolvingNegotiation SkillsClient Satisfaction FocusTeam Collaboration
Industry Keywords
Financial Products ComplianceStrategic AgreementsCommercial SectorPublic RelationsRisk Management Standards
About the role
Key responsibilities & impact- Prospect, solicit, develop, and maintain business relationships with major strategic commercial-sector clients
- Promote and sell Desjardins products and services to grow the business centre's business
- Represent, negotiate, and engage companies in strategic agreements
- Balance sales objectives, prudent risk management, portfolio profitability, and member, client, and partner satisfaction
- Act as an account manager and key intermediary between the business centre and members and clients
- Ensure proper usage, updating, and satisfaction with products and services
- Analyze client dissatisfaction and recommend solutions
- Identify and analyze needs, develop personalized solutions, prepare integrated service offerings, and negotiate conditions
- Recommend strategies for business growth, risk management, portfolio profitability, and stronger business relationships
- Identify business development opportunities to increase product and service competitiveness
- Execute promotional activities and participate in public relations and the business community
- Address client and member needs, seize opportunities, and refer them as needed
- Provide sound and prudent risk management for assigned portfolios
- Share expertise with unit members as necessary
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Compliance with policies, practices, standards, and laws governing the distribution of financial products and services
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria