Account Manager, Commercial Market

Desjardins

. Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services .

Posted 9/29/2026full-timeL'Étang-du-Nord • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, business development, and risk management while effectively analyzing client needs and delivering personalized solutions. Proficient in promoting financial products and services, ensuring client satisfaction, and driving business growth.

Highest-signal resume keywords

Client Relationship ManagementBusiness DevelopmentRisk ManagementBilingual in FrenchEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisPortfolio ManagementNegotiationSolution DevelopmentPromotional Activities

Soft Skills

Customer FocusInterpersonal SavvyAction OrientedDrive ResultsNimble Learning

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Financial ProductsService OfferingsRisk Management PoliciesBusiness RelationshipsPublic Relations Activities

About the role

Key responsibilities & impact

Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services
Act as an account manager and key intermediary between the business centre and members and clients
Ensure proper usage, updating and satisfaction with products and services offered
Analyze dissatisfaction sources and recommend potential solutions
Identify and analyze member and client needs, develop personalized solutions and prepare integrated service offerings
Negotiate applicable conditions with members and clients
Recommend strategies and solutions to increase business volume, ensure sound risk management, improve portfolio profitability and strengthen business relationships
Identify business development opportunities that increase the competitiveness of products and services
Execute promotional activities and participate in targeted public relations activities and the business community
Address client and member needs, seize business opportunities and refer them to the appropriate person as needed
Provide sound and prudent risk management for all portfolios under responsibility

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services
Action oriented
Communicates effectively
Customer Focus
Differences
Drive results
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment