Account Manager, Commercial Market

Desjardins

. Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services .

Posted 10/2/2026full-timeCanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, risk management, and business development within the financial services sector. Proficient in analyzing client needs and delivering tailored solutions to enhance portfolio profitability and client satisfaction.

Highest-signal resume keywords

Client Relationship ManagementRisk ManagementBusiness DevelopmentFinancial Product KnowledgeBilingual in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Portfolio Profitability AnalysisNeeds AssessmentSolution DevelopmentNegotiationPromotional Activities Execution

Soft Skills

Interpersonal CommunicationProblem SolvingClient Satisfaction Focus

Certifications & Qualifications

Bachelor's Degree in Related Field

Industry Keywords

Financial ServicesRisk Management StandardsBusiness Development OpportunitiesClient Needs AnalysisFinancial Product Distribution Laws

About the role

Key responsibilities & impact

Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services
Act as an account manager and key intermediary between the business centre and members and clients
Ensure proper usage and updating of, as well as satisfaction with, products and services offered
Analyze sources of dissatisfaction and recommend potential solutions
Identify and analyze member and client needs, develop personalized solutions and prepare integrated service offerings
Negotiate applicable conditions with members and clients
Recommend strategies and solutions to increase business volume, support sound risk management, improve portfolio profitability and strengthen business relationships
Identify business development opportunities to increase competitiveness of products and services
Execute promotional activities and participate in targeted public relations activities and the business community
Address client and member needs, seize business opportunities and refer them to the appropriate person when needed
Comply with applicable policies, practices, standards and laws governing financial product and service distribution
Provide sound and prudent risk management for assigned portfolios

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services
Sound and prudent risk management knowledge and application

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment