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Account Manager, Commercial Market
Desjardins. Prospect, solicit, develop and maintain business relationships with primarily medium-sized commercial-sector organizations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development, financial analysis, and risk management while effectively promoting and selling financial products and services. Proficient in building and maintaining relationships with clients and partners, ensuring satisfaction and compliance with industry standards.
Highest-signal resume keywords
Business DevelopmentFinancial AnalysisRisk ManagementSales SkillsNetworking Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisMarket AnalysisCredit Risk AssessmentLoan Contracts KnowledgeFinancing PracticesBusiness Credit AuthorizationPortfolio Profitability ManagementProduct KnowledgeLegislative ComplianceReferral Process Understanding
Soft Skills
Interpersonal SavvyEffective CommunicationDrive Results
Industry Keywords
Commercial SectorBusiness RelationshipsRisk ManagementFinancial ProductsDesjardins Distribution NetworksGovernment Business Assistance ProgramsCooperative ValuesService Standards
About the role
Key responsibilities & impact- Prospect, solicit, develop and maintain business relationships with primarily medium-sized commercial-sector organizations
- Promote and sell Desjardins products and services to grow the business centre
- Represent, negotiate and engage companies in complex agreements with significant business-centre impact
- Balance sales objectives, prudent risk management, portfolio profitability and member, client and partner satisfaction
- Serve as the key intermediary between the business centre and members and clients
- Ensure proper usage, updating and satisfaction with offered products and services
- Analyze dissatisfaction sources and recommend solutions
- Identify and analyze needs, develop personalized solutions, prepare integrated service offerings and negotiate conditions
- Recommend strategies to increase business volume, strengthen risk management, improve portfolio profitability and build business relationships
- Identify business-development opportunities using market intelligence
- Execute promotional activities and participate in targeted public-relations activities and the business community
- Address client and member needs, identify opportunities and make referrals as needed
- Comply with applicable policies, practices, standards and laws governing financial-product and service distribution
- Provide sound and prudent risk management for assigned portfolios
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Knowledge of the latest financial, economic, policy and legislative developments
- Ability to perform analyses of the market and the business centre external environment
- Ability to perform financial analysis
- Knowledge of the characteristics and credit risk inherent to the major commercial, industrial and institutional markets
- Knowledge of loan and guarantee contracts
- Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
- Knowledge of financing and credit management practices related to businesses
- Knowledge of policies, legislation and standards governing the products and services offered by the business centre
- Knowledge of business credit authorization, monitoring, collection and recovery practices
- Knowledge of the Desjardins business processes
- Understanding of the referral process
- Familiarity with government business assistance programs
- Networking skills
- Strong sales skills
- Knowledge of service standards
- Understanding of cooperative and cooperative network values, rules and operations
- Communicates effectively
- Drive results
- Interpersonal Savvy
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria.