Account Manager, Commercial Market

Desjardins

. Prospect, solicit, develop and maintain business relationships with primarily medium-sized commercial-sector organizations .

Posted 9/15/2026full-timeVaudreuil-Dorion • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business development, financial analysis, and risk management while fostering strong relationships with clients and partners. Proficient in navigating complex agreements and promoting financial products and services to enhance portfolio profitability.

Highest-signal resume keywords

Business DevelopmentFinancial AnalysisRisk ManagementSales SkillsClient Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial AnalysisMarket AnalysisCredit Risk AssessmentLoan Contracts KnowledgeFinancing PracticesBusiness Credit AuthorizationPortfolio Profitability ManagementService Standards KnowledgeDesjardins Business ProcessesGovernment Business Assistance Programs

Soft Skills

Effective CommunicationInterpersonal SavvyNetworking SkillsAbility to Drive Results

Certifications & Qualifications

Bachelor's Degree in Related Field

Industry Keywords

Commercial SectorFinancial ProductsRisk Management PoliciesCooperative ValuesBusiness RelationshipsPublic Relations ActivitiesMarket IntelligenceClient SatisfactionMember SatisfactionBusiness Centre Operations

About the role

Key responsibilities & impact

Prospect, solicit, develop and maintain business relationships with primarily medium-sized commercial-sector organizations
Promote and sell Desjardins products and services to grow the business centre
Represent, negotiate and engage companies in complex agreements with significant business-centre impact
Balance sales objectives, prudent risk management, portfolio profitability, and member, client and partner satisfaction
Initiate, develop and maintain personalized relationships with current and potential clients
Serve as key intermediary between the business centre and members and clients
Ensure proper usage, updating and satisfaction with products and services
Analyze dissatisfaction sources and recommend solutions
Identify and analyze needs, develop personalized solutions, prepare integrated service offerings, and negotiate conditions
Recommend strategies to increase business volume, manage risk, improve portfolio profitability and strengthen relationships
Identify business-development opportunities using market intelligence
Execute promotional activities and participate in targeted public-relations activities and the business community
Address client and member needs, identify opportunities and refer them appropriately
Comply with applicable policies, practices, standards and financial-product distribution laws
Provide sound and prudent risk management for assigned portfolios

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Knowledge of the latest financial, economic, policy and legislative developments
Ability to perform analyses of the market and the business centre external environment
Ability to perform financial analysis
Knowledge of the characteristics and credit risk inherent to the major commercial, industrial and institutional markets
Knowledge of loan and guarantee contracts
Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
Knowledge of financing and credit management practices related to businesses
Knowledge of policies, legislation and standards governing the products and services offered by the business centre
Knowledge of business credit authorization, monitoring, collection and recovery practices
Knowledge of the Desjardins business processes
Understanding of the referral process
Familiarity with government business assistance programs
Networking skills
Strong sales skills
Knowledge of service standards
Understanding of cooperative and cooperative network values, rules and operations
Effective communication
Ability to drive results
Interpersonal savvy

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria