Account Manager, Commercial Market

Desjardins

. Prospect, solicit, develop and maintain business relationships with strategic commercial-sector clients .

Posted 10/22/2026full-timeSaint-Jean-sur-Richelieu • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and maintaining strategic business relationships, negotiating complex agreements, and managing risk while ensuring client satisfaction. Proficient in analyzing client needs and recommending tailored solutions to enhance business performance and portfolio profitability.

Highest-signal resume keywords

Business Relationship DevelopmentComplex Negotiation SkillsRisk ManagementClient Needs AnalysisSales Strategy Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentPortfolio Profitability AnalysisFinancial Product KnowledgeStrategic Sales TechniquesClient Engagement

Soft Skills

Effective CommunicationCustomer FocusInterpersonal SavvyAction OrientedNimble Learning

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Commercial SectorRisk Management StandardsFinancial ServicesClient SatisfactionBusiness Competitiveness

About the role

Key responsibilities & impact

Prospect, solicit, develop and maintain business relationships with strategic commercial-sector clients
Promote and sell Desjardins products and services to grow the business centre's business
Represent, negotiate and engage companies in complex and innovative agreements
Serve as a key intermediary between the business centre and members and clients
Ensure proper usage, updating and satisfaction with products and services
Analyze dissatisfaction sources and recommend solutions
Identify and analyze member and client needs, develop personalized solutions, and prepare integrated service offerings
Negotiate applicable conditions with members and clients
Recommend strategies and solutions to increase business volume, manage risk, improve portfolio profitability and strengthen business relationships
Identify business-development opportunities to improve product and service competitiveness
Execute promotional activities and participate in targeted public relations and business-community activities
Address client and member needs, pursue business opportunities, and refer them as needed
Follow applicable policies, practices, standards and laws governing financial product and service distribution
Provide sound and prudent risk management for assigned portfolios

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Ability to prospect, solicit, develop and maintain business relationships with big strategic commercial-sector clients
In-depth technical knowledge and business skills
Ability to represent, negotiate and engage companies as part of highly complex and innovative agreements
Ability to balance sales objectives, sound and prudent risk management, portfolio profitability, and member, client and partner satisfaction
Action oriented
Communicates effectively
Customer Focus
Differences
Drive results
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment