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Account Manager, Real Estate Market
Desjardins. Prospect, solicit, develop and maintain business relationships with big strategic clients operating in the commercial sector .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and client relationship management, with a strong focus on risk management, portfolio profitability, and customer satisfaction. Proficient in negotiating complex agreements and developing personalized solutions for clients in the commercial sector.
Highest-signal resume keywords
Business DevelopmentClient Relationship ManagementRisk ManagementNegotiation SkillsFluency in French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisPortfolio ManagementSales Strategy DevelopmentProduct KnowledgeService Offering Preparation
Soft Skills
Effective CommunicationCustomer FocusInterpersonal SavvyAction OrientedNimble Learning
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Commercial SectorStrategic ClientsRisk Management PoliciesFinancial Product DistributionPublic Relations Activities
About the role
Key responsibilities & impact- Prospect, solicit, develop and maintain business relationships with big strategic clients operating in the commercial sector
- Promote and sell Desjardins products and services to grow the centre’s business
- Represent, negotiate and engage companies as part of highly complex and innovative agreements
- Ensure consistency and balance between sales objectives, risk management, portfolio profitability and member, client and partner satisfaction
- Initiate, develop and maintain personalized business relationships with current and potential clients
- Act as an account manager and key intermediary between the business centre and members and clients
- Ensure proper usage and updating of, as well as satisfaction with, products and services offered
- Analyze sources of dissatisfaction and recommend potential solutions
- Identify and analyze member and client needs, develop personalized solutions and prepare integrated service offerings
- Negotiate applicable conditions with members and clients
- Recommend strategies and solutions to increase business volume, manage risk, improve portfolio profitability and strengthen business relationships
- Identify business development opportunities using intelligence
- Execute promotional activities and participate in targeted public relations activities and the business community
- Attend to client and member needs, seize business opportunities and refer them to the right person when needed
- Adhere to applicable policies, practices, standards and laws governing financial product and service distribution
- Provide sound and prudent risk management for all portfolios under responsibility
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Communicates effectively
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment