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Account Manager, Real Estate Market
Desjardins. Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, financial analysis, and risk management while effectively promoting and selling financial products and services. Proficient in identifying business development opportunities and adhering to relevant policies and standards.
Highest-signal resume keywords
Client Relationship ManagementFinancial AnalysisRisk ManagementSales SkillsBusiness Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisCredit Risk AssessmentLoan and Guarantee Contracts KnowledgeBusiness Credit AuthorizationMarket AnalysisFinancing PracticesService Standards KnowledgeDesjardins Business ProcessesGovernment Business Assistance ProgramsProduct Knowledge
Soft Skills
Networking SkillsProblem SolvingTimely Decision MakingCustomer FocusInterpersonal Savvy
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Financial ProductsRisk ManagementCooperative ValuesBusiness ServicesEconomic Developments
About the role
Key responsibilities & impact- Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services
- Act as an account manager and key intermediary between the business centre and members and clients
- Ensure proper usage and updating of, and satisfaction with, products and services offered
- Analyze sources of dissatisfaction and recommend potential solutions
- Identify and analyze member and client needs, develop personalized solutions and prepare integrated service offerings
- Negotiate applicable conditions with members and clients
- Recommend strategies and solutions to achieve business centre objectives, including increased business volume, sound risk management, portfolio profitability and stronger business relationships
- Identify business development opportunities to increase the competitiveness of products and services
- Execute promotional activities and participate in targeted public relations activities and the business community
- Address client and member needs, seize business opportunities and refer them to the appropriate person when needed
- Adhere to applicable policies, practices, standards and laws governing financial product and service distribution
- Provide sound and prudent risk management for all responsible portfolios
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Knowledge of the latest financial, economic, policy and legislative developments
- Ability to perform analyses of the market and the business centre external environment
- Ability to perform financial analysis
- Knowledge of the characteristics and credit risk inherent to the major real estate, rental and residential markets
- Knowledge of loan and guarantee contracts
- Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
- Knowledge of financing and credit management practices related to businesses
- Knowledge of policies, legislation and standards governing the products and services offered by the business centre
- Knowledge of business credit authorization, monitoring, collection and recovery practices
- Knowledge of the Desjardins business processes
- Understanding of the referral process
- Familiarity with government business assistance programs
- Networking skills
- Strong sales skills
- Knowledge of service standards
- Understanding of cooperative and cooperative network values, rules and operations
- Standing alone
- Problem solving
- Timely decision making
- Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment