Advisor, Business Development and Sales Support

Desjardins

. Establish a consulting relationship by identifying current or potential needs and promoting customer retention .

Posted 11/4/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer focus and interpersonal savvy while driving results through effective communication and relationship management. Proficient in analyzing customer needs and providing tailored solutions to enhance satisfaction and retention.

Highest-signal resume keywords

Customer FocusDrive ResultsInterpersonal SavvyKnowledge Of FrenchAction Oriented

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Nimble LearningPersuadesTrust

Certifications & Qualifications

Trade School Diploma

Industry Keywords

Consulting RelationshipCustomer RetentionStakeholder EngagementService QualityBusiness RelationshipsProduct KnowledgeSales StrategiesInformation AnalysisReport WritingFollow-Up

About the role

Key responsibilities & impact

Establish a consulting relationship by identifying current or potential needs and promoting customer retention
Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction
Analyze and respond to customer needs, process requests and ensure the required follow-ups
Collect, gather and analyze information, write reports and recommendations
Keep abreast of new developments related to standards, products or services in your field of activity
Help serve and maintain business relationships with members and clients
Help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices
Drive results by reviewing information requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies
Ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures

Requirements

What you’ll need

Trade school diploma in a related field
A minimum of three years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Customer Focus
Differences
Drive results
Interpersonal Savvy
Nimble learning
Persuades
Trust

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment