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Desjardins

Advisor, Business Development and Sales Support

Desjardins

. Establish an advisory relationship by identifying current and potential needs and supporting client retention .

Posted 10/23/2026full-timeMontréal • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, ensuring satisfaction through personalized solutions and effective communication. Proficient in data analysis and reporting to support business objectives and enhance service quality.

Highest-signal resume keywords
Client Relationship ManagementData AnalysisBilingual CommunicationCustomer FocusSales Strategy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisReport PreparationClient Needs AssessmentSolution DevelopmentProduct Knowledge
Soft Skills
Interpersonal SavvyAction OrientedDrive ResultsNimble LearningAmbiguity
Certifications & Qualifications
College Diploma
Industry Keywords
Client RetentionBusiness RelationshipsService QualityDistribution ChannelsOrganizational Standards

About the role

Key responsibilities & impact
  • Establish an advisory relationship by identifying current and potential needs and supporting client retention
  • Advise partners, practitioners, members and clients on products, services and solutions and ensure their satisfaction
  • Analyze and meet special client needs, handle requests and follow up as needed
  • Collect, compile and analyze data; prepare reports and recommendations
  • Stay on top of the latest standards, products and services in the field
  • Help serve and maintain business relationships with members and clients
  • Help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices
  • Help build and maintain business relationships with members and clients
  • Review special requests and help promote and sell products and services based on client needs and business objectives and strategies
  • Help analyze member/client needs and develop and implement personalized solutions
  • Ensure member/client satisfaction and service quality in accordance with organizational standards and procedures

Requirements

What you’ll need
  • College diploma in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Intermediate knowledge of English
  • Available to work Monday through Friday, between 8:00 a.m. and 5:00 p.m.
  • Action oriented
  • Ambiguity
  • Customer Focus
  • Differences
  • Drive results
  • Interpersonal Savvy
  • Nimble learning

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Hybrid work arrangement