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Advisor, Product Administration
Desjardins. Provide administrative support to Desjardins components .
About the role
Key responsibilities & impact- Provide administrative support to Desjardins components
- Help administer specialized products and member/client accounts
- Advise and assist clients and partners
- Develop tools, methods and processes
- Diagnose issues, challenges and needs to determine target outcomes
- Help develop and implement objectives, solutions, policies, programs and action plans
- Analyze data, conduct studies, make recommendations and write reports
- Recommend solutions for system use and product administration issues
- Coordinate solution implementation
- Interpret and enforce unit policies, practices and processes to comply with industry regulations and requirements
- Interact with stakeholders working in other fields
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Strong communication skills in both French and English, both oral and written
- Ability to interact with English-speaking partners, members and/or clients
- Action oriented
- Business insight
- Customer Focus
- Differences
- Interpersonal Savvy
- Nimble learning
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment