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Analyst, System and Infrastructure Operations
Desjardins. Support IT efficiency . Design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers based on organizational needs . Analyze and diagnose
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing, configuring, and maintaining IT solutions while providing strategic recommendations to optimize business processes. Proficient in analyzing complex issues and leading teams to deliver effective solutions aligned with organizational goals.
Highest-signal resume keywords
IT Solution DesignStakeholder InteractionAnalytical Problem SolvingImplementation Strategy DefinitionAdvanced French Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database Server AdministrationBusiness Solution ConfigurationComplex Report WritingRisk AnalysisExecution Strategy Development
Soft Skills
Action OrientedCustomer FocusNimble LearningBusiness InsightCoaching
Certifications & Qualifications
Bachelor's Degree in Related Field
Industry Keywords
IT EfficiencyManagement SystemsLarge-Scale IT RolloutsFunctional RequirementsSolution Feasibility
About the role
Key responsibilities & impact- Support IT efficiency
- Design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers based on organizational needs
- Analyze and diagnose issues related to large-scale IT rollouts or upgrades and selected solution modules
- Respond to large-scale, highly complex development and correction requests
- Provide opinions in accordance with discipline rules and recommend solutions to improve and optimize standards, policies and programs
- Recommend implementation plans
- Direct and guide work to meet objectives
- Help solve highly complex problems using analytical skills and detailed understanding of the business and organization
- Interact with stakeholders across a wide range of fields
- Lead and serve as a systems specialist for the unit, clients and practitioners
- Define the implementation strategy
- Coach the team on analyzing business solutions to speed up delivery
- Help clients define needs through solution feasibility and design reflection
- Define functional requirements for selecting appropriate IT solutions
- Develop complex execution strategies, determine scope, and write procedures and guidelines
- Analyze risks; write complex reports and test cases; propose solutions and recommendations
- Serve as a specialist on implementing recommendations
- Oversee action plans addressing issues in accordance with rules and parameters
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Advanced proficiency of French, both oral and written
- Action oriented
- Business insight
- Complexity
- Customer Focus
- Differences
- Nimble learning
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria.