Analyst, System and Infrastructure Operations

Desjardins

. Design, automate, configure, administer, maintain, develop and upgrade medium-scale products, services, management systems and platforms .

Posted 9/23/2026full-timeLévis • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing, automating, and maintaining medium-scale products and services while ensuring platform stability and security. Proficient in data analysis and providing actionable recommendations for IT solutions and change management.

Highest-signal resume keywords

Platform AdministrationData AnalysisChange ManagementSecurity Posture EnhancementStakeholder Interaction

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

System ConfigurationAutomation DevelopmentDiagnostics AnalysisProcess DevelopmentIT Solution Selection

Soft Skills

Action OrientedBusiness InsightCustomer FocusNimble Learning

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Medium-Scale ProductsInfrastructure OperationsImplementation PlansQuality and StabilityDiscipline-Specific Support

About the role

Key responsibilities & impact

Design, automate, configure, administer, maintain, develop and upgrade medium-scale products, services, management systems and platforms
Analyze and perform diagnostics on issues related to platform delivery, implementation, development, administration and stability
Provide opinions in accordance with discipline-specific rules and help develop recommendations and implementation plans
Develop tools, methods and processes
Identify, input, analyze and interpret data required to inform IT solution selection and task automation
Help develop and enhance security posture and infrastructure operations
Identify situations that could significantly affect the quality and stability of environments
Advise on implementing recommendations based on impacts, risks and opportunities associated with change management
Help prepare and propose action plans to develop and roll out solutions and address issues
Develop and write methods and processes
Interact with stakeholders in other technology fields and provide discipline-specific support to the unit, clients and partners

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Business insight
Complexity
Customer Focus
Differences
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment