Analyst, System and Infrastructure Operations – Maintenance and Development

Desjardins

. Design, configure, administer, maintain, upgrade and test business solutions, computer networks, management systems, programs and database servers .

Posted 10/8/2026full-timeLévis • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing, configuring, and maintaining business solutions and IT infrastructure, with a strong focus on quality assurance and data analysis to support decision-making. Proficient in stakeholder interaction and developing actionable plans for IT delivery and process improvement.

Highest-signal resume keywords

IT Infrastructure ManagementQuality Assurance TestingData Analysis and InterpretationStakeholder InteractionBilingual in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Solutions DesignDatabase Server AdministrationRisk AnalysisProcess DevelopmentIT Delivery Rollout

Soft Skills

Problem-SolvingCommunicationCollaboration

Certifications & Qualifications

General College Diploma

Industry Keywords

IT OperationsQuality StrategyDecision-Making SupportMedium-Scale Focus AreaImplementation Plans

About the role

Key responsibilities & impact

Design, configure, administer, maintain, upgrade and test business solutions, computer networks, management systems, programs and database servers
Analyze and help diagnose issues related to IT deliveries, rollouts, infrastructure operation, controls and quality assurance
Provide discipline-specific opinions, recommendations and implementation plans
Test the quality of business solutions in a medium-scale focus area
Identify, input, analyze and interpret data to support decision-making and process monitoring
Help develop the team's quality strategy
Identify, design and follow up on required testing and ensure alignment with other levels
Analyze risks, write reports, make recommendations and advise on implementation
Help prepare and propose action plans to develop and roll out solutions and address issues
Develop and write methods and processes
Interact with stakeholders in other technology fields and provide support to the unit, clients and partners

Requirements

What you’ll need

General college diploma in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment