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Analyst, System and Infrastructure Operations, Maintenance and Development
Desjardins. Support IT efficiency through the design, configuration, administration, maintenance and upgrading of business solutions, computer networks, management systems, programs and database servers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT solution design, configuration, and administration, with a strong focus on functional testing strategies and risk analysis. Proficient in stakeholder interaction and developing management policies to enhance IT efficiency.
Highest-signal resume keywords
IT Solution DesignFunctional Testing StrategiesRisk AnalysisManagement Policy DevelopmentStakeholder Interaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database Server AdministrationComplex Issue DiagnosisAction Plan PreparationProgram OptimizationData AnalysisReport WritingTest Case DevelopmentProject CoordinationBusiness Solution ConfigurationIT Rollout Support
Soft Skills
Action OrientedBusiness InsightCustomer FocusNimble LearningComplexity Management
Industry Keywords
IT EfficiencyManagement SystemsStakeholder EngagementSolution ImplementationPolicy Standards
About the role
Key responsibilities & impact- Support IT efficiency through the design, configuration, administration, maintenance and upgrading of business solutions, computer networks, management systems, programs and database servers
- Analyze and diagnose complex issues related to IT rollouts or upgrades
- Respond to moderately and highly complex development and correction requests
- Provide opinions and recommend solutions to improve and optimize standards, policies and programs
- Propose implementation plans
- Coordinate the planning, design and execution of projects, initiatives and activities
- Help solve complex problems using analytical skills and detailed knowledge of the line of business
- Interact with stakeholders working in other technology fields
- Serve as a resource person for the unit, clients and partners
- Help clients define their needs through detailed solution design
- Identify, input, analyze and interpret functional requirements and data to inform IT solution selection and application development
- Develop functional testing strategies
- Analyze risks, write reports and test cases, propose solutions and recommendations, and advise on implementation
- Prepare and recommend action plans to address issues
- Help develop, implement and update management policies, practices and standards
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Intermediate knowledge of English, both oral and written
- Ability to analyze risks and write moderately to highly complex reports and test cases
- Knowledge of functional testing strategies
- Ability to prepare and recommend action plans
- Ability to develop, implement and update management policies, practices and standards
- Action oriented, Business insight, Complexity, Customer Focus, Differences, Nimble learning
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment