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Desjardins

Analyst, System and Infrastructure Operations, Maintenance and Development

Desjardins

. Design, configure, administer, maintain, upgrade and test business solutions, computer networks, management systems, programs and database servers .

Posted 10/6/2026full-timeMontréal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing, configuring, and maintaining business solutions and IT infrastructure, with a strong focus on quality assurance and project coordination. Proficient in analyzing complex issues and providing actionable recommendations to optimize standards and policies.

Highest-signal resume keywords
Quality Assurance Strategy DevelopmentProject CoordinationData Analysis and InterpretationStakeholder InteractionFrench Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Solutions DesignIT Infrastructure ManagementDatabase Server AdministrationQuality Assurance TestingRisk AnalysisReport WritingPolicy DevelopmentImplementation PlanningIssue DiagnosisProgram Optimization
Soft Skills
Problem SolvingCommunicationAdvisory SkillsCollaborationStakeholder Engagement
Certifications & Qualifications
University Certificate in Related Field
Industry Keywords
IT DeliveriesInfrastructure OperationsQuality AssuranceManagement SystemsStandards Optimization

About the role

Key responsibilities & impact
  • Design, configure, administer, maintain, upgrade and test business solutions, computer networks, management systems, programs and database servers
  • Analyze and diagnose complex issues related to IT deliveries, rollouts, infrastructure operations, controls and quality assurance
  • Provide opinions and recommend solutions to improve and optimize standards, policies and programs
  • Propose implementation plans
  • Help establish and implement a quality assurance strategy for business solutions
  • Coordinate the planning, design and execution of projects and initiatives
  • Coordinate development of a quality assurance strategy for targeted teams
  • Identify, input, analyze and interpret data supporting testing, implementation strategies, quality assurance testing, decision-making and policy-monitoring processes
  • Analyze risks, write reports, propose solutions and make recommendations
  • Provide advice on implementing recommendations
  • Prepare and recommend action plans to address issues
  • Help develop, implement and update management policies, practices and standards
  • Interact with stakeholders, clients and partners and serve as a resource person for the unit

Requirements

What you’ll need
  • University certificate in a related field
  • A minimum of six years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Accommodations at any stage in the recruitment process