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Desjardins

Analyst, System and Infrastructure Operations, Maintenance and Development

Desjardins

. Design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers .

Posted 11/9/2026full-timeMontréal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing, configuring, and maintaining business solutions and IT systems, with a strong focus on analyzing complex issues and developing actionable plans. Proficient in stakeholder interaction and functional requirement analysis, with a commitment to customer focus and business insight.

Highest-signal resume keywords
Bachelor's DegreeFour Years Relevant ExperienceKnowledge Of FrenchAnalytical SkillsCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Solutions DesignDatabase Server AdministrationComplex Issue DiagnosisFunctional Requirement AnalysisFunctional Testing StrategiesRisk AnalysisReport WritingImplementation PlanningManagement Policy DevelopmentProgram Optimization
Soft Skills
Action OrientedBusiness InsightNimble LearningCustomer FocusComplexity Management
Industry Keywords
IT RolloutsStakeholder InteractionManagement SystemsProject CoordinationSolution Design

About the role

Key responsibilities & impact
  • Design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers
  • Analyze and diagnose complex issues related to IT rollouts or upgrades
  • Respond to moderately and highly complex development and correction requests
  • Provide opinions and recommend solutions to improve and optimize standards, policies and programs
  • Propose implementation plans
  • Coordinate the planning, design and execution of projects, initiatives and activities
  • Help solve complex problems using analytical skills and detailed knowledge of the line of business
  • Interact with stakeholders working in other technology fields
  • Serve as a resource person for the unit, clients and partners
  • Help clients define their needs through detailed solution design
  • Identify, input, analyze and interpret functional requirements and data
  • Develop functional testing strategies
  • Analyze risks and write reports and test cases
  • Propose solutions, make recommendations and advise on implementation
  • Prepare and recommend action plans to address issues
  • Help develop, implement and update management policies, practices and standards

Requirements

What you’ll need
  • Bachelor's degree in a related field
  • A minimum of four years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Action oriented
  • Business insight
  • Complexity
  • Customer Focus
  • Differences
  • Nimble learning

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment