Assistant Manager, Market Development

Desjardins

. Support the immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and unit challenges .

Posted 11/9/2026full-timeLaval • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing business strategies, managing client experiences, and leading teams to enhance engagement and performance. Proficient in implementing action plans for continuous improvement and profitability while upholding cooperative values.

Highest-signal resume keywords

Business Strategy DevelopmentTeam LeadershipClient Experience ManagementProcess Efficiency ImprovementRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Plan DevelopmentPerformance MonitoringAction Plan ImplementationTalent ManagementChange Management

Soft Skills

CoachingMotivatingCommunicationEngagement

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Desjardins Brand PromotionCommunity PresenceService Offer DevelopmentMember Needs Assessment

About the role

Key responsibilities & impact

Support the immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and unit challenges
Ensure the quality of services and business relationships, and manage the member/client experience
Implement and monitor action plans to achieve target results
Establish management and communication practices supporting talent acquisition, talent management, team synergy and change management
Lead, coach and motivate the team to develop skills, increase engagement and empower employees
Implement and develop a competitive, profitable service offer with partnerships across the organization
Ensure process efficiency and continuous improvement, and increase profitability
Promote the Desjardins brand and strengthen the organization’s community presence
Uphold Desjardins’s cooperative values
Draw up and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound, prudent risk management
Follow up on results and manage employee and department performance
Provide coaching, advisory services and recommendations based on member and client needs

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of nine years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment