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Desjardins

Benefits Technician

Desjardins

. Process life and health insurance claims .

Posted 9/15/2026full-timeRemote • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing life and health insurance claims, promoting occupational health, and managing disabilities. Proficient in conducting technical studies and providing user training while effectively communicating with clients and partners.

Highest-signal resume keywords
Life And Health Insurance Claims ProcessingOccupational Health ManagementTechnical SupportBilingual In FrenchUser Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims ProcessingTechnical StudiesResearch And AnalysisEligibility EvaluationRisk AssessmentAction Plan DevelopmentSoftware MaintenanceProcess AutomationBusiness SolutionsTechnical Note Preparation
Soft Skills
Action OrientedCustomer FocusDecision QualityNimble LearningSituational Adaptability
Certifications & Qualifications
General College Diploma
Industry Keywords
Disability ManagementInsurance PoliciesOperational IssuesResource PersonClient Communication

About the role

Key responsibilities & impact
  • Process life and health insurance claims
  • Promote occupational health and manage disabilities
  • Provide technical support for projects and operational issues
  • Conduct technical studies, research and analysis to evaluate eligibility for benefits and the risk of legal action based on contractual clauses
  • Serve as a resource person for submitting solutions and action plans
  • Communicate with professionals, partners and clients to obtain and provide information, justifications and interpretations of claims and insurance policies
  • Roll out and maintain software and manual and automated processes
  • Train users
  • Prepare technical notes to enhance users' and teams' skills and knowledge
  • Help practitioners follow unit processes and use business solutions, tools and systems

Requirements

What you’ll need
  • General college diploma in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Action oriented
  • Customer Focus
  • Decision quality
  • Differences
  • Nimble learning
  • Situational adaptability