Buildings Technician, Development and Security

Desjardins

. Provide technical support for projects and simple and complex operational issues .

Posted 10/5/2026full-timeLévis • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support and training for software and operational processes, while ensuring adherence to standards and effective problem-solving. Proficient in both French and English to facilitate communication with diverse stakeholders.

Highest-signal resume keywords

Technical SupportProcess CoordinationUser TrainingProblem SolvingBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportProcess AnalysisData ProcessingOperational Issue ResolutionSoftware Rollout Coordination

Soft Skills

Action OrientedCustomer FocusDecision QualityNimble LearningSituational Adaptability

Industry Keywords

Building SafetyFire PreventionStandards ComplianceBusiness SolutionsUser Support

About the role

Key responsibilities & impact

Provide technical support for projects and simple and complex operational issues
Plan and coordinate the rollout and maintenance of software and manual and automated processes
Train users
Prepare technical notes to enhance the skills and knowledge of users and their teams
Help practitioners follow the unit’s standards and processes and use its business solutions, tools and systems
Serve as resource person for the submission of solutions and action plans
Assist with fire prevention and building safety and management
Assist with build-outs
Research and analyze processes, information management and data processing
Solve technically complex problems and recommend changes or adjustments to methods and procedures

Requirements

What you’ll need

College diploma in a related field
A minimum of three years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Customer Focus
Decision quality
Differences
Nimble learning
Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment