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Business Advisor
Desjardins. Establish an advisory relationship by identifying current and potential needs and supporting client retention .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and business development, with a strong focus on customer satisfaction and tailored service solutions. Proficient in both English and French, facilitating effective communication with diverse clients.
Highest-signal resume keywords
Client Relationship ManagementBusiness DevelopmentCustomer SatisfactionBilingual Proficiency in English and FrenchNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentClient Needs AssessmentService Offer PreparationProduct KnowledgeNegotiationProspectingSalesService Quality AssuranceIntegrated Solutions DevelopmentRisk Management
Soft Skills
Customer FocusDrive ResultsInterpersonal SavvyNimble LearningSituational Adaptability
Certifications & Qualifications
College Diploma in Related Field
About the role
Key responsibilities & impact- Establish an advisory relationship by identifying current and potential needs and supporting client retention
- Advise members and clients on specialized products and services and ensure member/client satisfaction
- Develop solutions tailored to client needs, negotiate terms, and prepare integrated service offers
- Help achieve business development objectives by prospecting for, identifying and developing new business opportunities to balance member/client satisfaction, profitability and risk
- Stay on top of the latest standards, products and services in your field
- Serve, prospect for, solicit, and develop and maintain business relationships with members and clients
- Review client requests and promote and sell specialized products and services that meet client needs
- Ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures
Requirements
What you’ll need- College diploma in a related field
- A minimum of one year of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Available to work from Monday to Friday between 8:00 a.m. and 8:00 p.m.
- Customer Focus, Drive results, Interpersonal Savvy, Nimble learning, Situational adaptability, Tech savvy
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Accommodations at any stage in the recruitment process