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Desjardins

Business Analyst, Business Strategies

Desjardins

. Analyze the business needs and processes of members, clients, or employees who interact with them, and identify issues and their root causes .

Posted 10/30/2026full-timeLévis • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in business analysis, process optimization, and continuous improvement methodologies, with a strong focus on Lean Six Sigma principles and Agile practices. Proficient in analyzing business needs and delivering impactful solutions within the property and casualty insurance sector.

Highest-signal resume keywords
Business AnalysisContinuous ImprovementLean Six SigmaAgile MethodologiesProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Business Process MappingImpact AssessmentOperational EfficiencyData AnalysisSolution Design
Soft Skills
CollaborationCommunicationProblem-SolvingChange Management
Industry Keywords
Property and Casualty InsuranceCommercial LinesAgile EnvironmentMatrixed EnvironmentC-Lean Agile Squad

About the role

Key responsibilities & impact
  • Analyze the business needs and processes of members, clients, or employees who interact with them, and identify issues and their root causes
  • Map and document business processes and identify improvement and optimization opportunities aligned with business needs
  • Conduct analyses to support business recommendations and improvement opportunities, and document findings
  • Identify, recommend, and design business solutions while assessing their organizational impacts
  • Coordinate and oversee all business analysis deliverables associated with initiatives, including impact assessments
  • Collaborate with the business integration (landing) team in defining and executing change management activities to maximize business value
  • Participate in Agile ceremonies and contribute to the optimization of solutions and the broader ecosystem
  • Manage mandates from the needs’ definition stage through to the integration of changes into operations
  • Drive continuous improvement within the C-Lean Agile Squad

Requirements

What you’ll need
  • Bachelor's degree in a related field
  • A minimum of two years of relevant experience in continuous improvement, process optimization, operational efficiency, or business analysis
  • Other combinations of relevant education and experience may be considered
  • Knowledge of property and casualty insurance commercial lines
  • Experience as a Business Analyst
  • Knowledge of French is required for positions in Quebec
  • Advanced English proficiency due to the nature of the work, tools used, and interactions with English-speaking partners, members, and clients
  • Knowledge of Lean Six Sigma and continuous improvement methodologies
  • Knowledge of an agile and matrixed environment

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment