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Business Analyst
Desjardins. Lead diagnostic activities, analyze business needs and processes impacting members, clients, and employees, identify issues and root causes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in continuous improvement and process optimization within the Commercial Property and Casualty Insurance sector, utilizing Lean Six Sigma methodologies and agile practices to enhance operational efficiency. Proficient in business analysis and change management, with strong collaboration and communication skills in both English and French.
Highest-signal resume keywords
Lean Six Sigma CertificationBusiness AnalysisProcess OptimizationContinuous ImprovementKnowledge of Property and Casualty Insurance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process MappingImpact AnalysisOperational EfficiencyKaizen FacilitationAgile Methodologies
Soft Skills
CollaborationCommunicationProblem-SolvingAdvisory Skills
Certifications & Qualifications
Lean Six Sigma Certification
Industry Keywords
Commercial Property and Casualty InsuranceChange ManagementMatrixed EnvironmentBusiness Integration
About the role
Key responsibilities & impact- Lead diagnostic activities, analyze business needs and processes impacting members, clients, and employees, identify issues and root causes
- Map and optimize business processes using continuous improvement, Lean Six Sigma, and process management best practices
- Build and facilitate Kaizen workshops to identify improvement opportunities and develop innovative solutions that increase efficiency and simplify operations
- Coordinate and oversee business analysis deliverables associated with initiatives, including impact analysis
- Advise and support business partners in positioning, planning, development, execution, and monitoring of optimization initiatives
- Collaborate with the business integration team in defining and executing change management activities to maximize business value
- Drive continuous improvement within the Commercial Property and Casualty Insurance sector as part of the C-Lean Agile Squad
Requirements
What you’ll need- Bachelor’s degree in a relevant field
- A minimum of four years of relevant experience in continuous improvement, process optimization, operational efficiency, or business analysis
- Please note that other combinations of relevant education and experience may be considered
- Experience as a Business Analyst managing the delivery of multiple projects simultaneously
- Lean Six Sigma certification
- Knowledge of French is required
- Advanced English proficiency due to the nature of the work, tools used, and interactions with English-speaking partners, members, and clients
- Knowledge of property and casualty insurance commercial lines
- Knowledge of an agile and matrixed environment
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment