Business Development Advisor, Sales Support

Desjardins

. Establish a consulting relationship by identifying current or potential needs and promoting customer retention .

Posted 10/30/2026full-timeMontréal • CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer focus and interpersonal savvy while effectively analyzing and responding to client needs. Capable of building and maintaining business relationships, ensuring satisfaction, and promoting products and services based on client objectives.

Highest-signal resume keywords

Customer FocusInterpersonal SavvyAction OrientedSituational AdaptabilityNimble Learning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Report WritingNeeds AnalysisCustomer Relationship ManagementBusiness Relationship ManagementProduct Knowledge

Soft Skills

Promoting Customer RetentionAdvising StakeholdersService Quality Assurance

Certifications & Qualifications

College Diploma

Industry Keywords

Client SatisfactionBusiness DevelopmentDistribution ChannelsOrganizational Standards

About the role

Key responsibilities & impact

Establish a consulting relationship by identifying current or potential needs and promoting customer retention
Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction
Analyze and respond to customer needs, process requests and ensure the required follow-ups
Collect, gather and analyze information, write reports and recommendations
Keep abreast of new developments related to standards, products or services in your field of activity
Help serve and maintain business relationships with members and clients
Help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices
Help build and maintain business relationships with members and clients
Review information requests and help promote and sell products and services based on client needs and business objectives and strategies
Ensure member/client satisfaction and service quality in accordance with organizational standards and procedures

Requirements

What you’ll need

College diploma in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Customer Focus
Differences
Interpersonal Savvy
Nimble learning
Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment