Business Development and Sales Support Advisor

Desjardins

. Set goals and advise partners, practitioners, members and clients on the best solutions and strategies .

Posted 10/19/2026full-timeMontréal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, data analysis, and strategic advising to enhance customer satisfaction and drive business results. Proficient in developing personalized solutions and negotiating terms to meet client needs while staying informed on industry trends.

Highest-signal resume keywords

Bachelor's DegreeCustomer FocusData AnalysisClient Relationship ManagementFrench Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Action OrientedInterpersonal SavvyDrive ResultsNimble Learning

Industry Keywords

Business RelationshipsService QualitySales StrategiesMarket TrendsClient Needs Assessment

About the role

Key responsibilities & impact

Set goals and advise partners, practitioners, members and clients on the best solutions and strategies
Collect, compile and analyze data
Prepare reports and recommendations
Oversee portfolios
Assess customer satisfaction and service quality, follow up and make improvements as needed
Monitor the industry to stay on top of the latest trends, opportunities and best practices
Serve and maintain business relationships with members and clients
Sell products and services through multiple distribution channels based on member/client needs and current strategies and practices
Develop and maintain business relationships with important clients
Promote and sell products and services in accordance with business objectives and strategies
Analyze member/client needs, develop and implement personalized solutions, and present integrated service offers
Advise and assist practitioners and current and potential members and clients
Represent Desjardins and enter the organization into important agreements with clients
Establish and negotiate product and service terms

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Customer Focus
Differences
Drive results
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment