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Claims Advisor
Desjardins. Serve and maintain business relationships with members and clients for all claims .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing property and auto insurance claims, including investigation, negotiation, and settlement processes while maintaining strong business relationships with clients and stakeholders. Proficient in decision-making and problem-solving to ensure compliance with organizational standards and policies.
Highest-signal resume keywords
Claims InvestigationNegotiation SkillsCustomer FocusDecision QualityBilingual in French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Insurance ClaimsAuto Insurance ClaimsClaims SettlementDamage AssessmentCost Estimation
Soft Skills
Effective CommunicationInterpersonal SavvyAction OrientedNimble Learning
Certifications & Qualifications
College Diploma in Related Field
Industry Keywords
Claims ManagementOrganizational StandardsQuality CommitmentsContract Terms
About the role
Key responsibilities & impact- Serve and maintain business relationships with members and clients for all claims
- Handle low-complexity property insurance claims and all types of auto insurance claims
- Investigate and approve claims in accordance with organizational standards and policies
- Use decision-making skills to solve problems and develop solutions
- Negotiate claims settlements and enter into agreements with members, clients, third parties and others
- Assist members, clients and practitioners
- Conduct investigations to assess damage, estimate costs and market value, review reports and other documents, and determine settlement amounts
- Settle claims in accordance with organizational standards, policies, quality commitments and contract terms
- Work with all parties involved in claims
- Negotiate agreements with providers
Requirements
What you’ll need- College diploma in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Communicates effectively
- Customer Focus
- Decision quality
- Interpersonal Savvy
- Nimble learning
- Tech savvy
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment