Claims Advisor, P&C Insurance

Desjardins

. Serve and maintain business relationships with members and clients for all claims .

Posted 11/2/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in handling property insurance claims and accident benefit claims, with strong analytical skills to assess damage and determine eligibility for benefits. Proficient in negotiating settlements and maintaining business relationships while ensuring compliance with organizational standards.

Highest-signal resume keywords

Claims InvestigationClaims SettlementAnalytical SkillsNegotiation SkillsFrench Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Property Insurance ClaimsAccident Benefit ClaimsDamage AssessmentCost EstimationReport ProductionEligibility AnalysisStatutory Criteria KnowledgeDecision-MakingClaims ProcessingContract Terms Compliance

Soft Skills

Customer FocusEffective CommunicationInterpersonal SavvyAction OrientedNimble Learning

Certifications & Qualifications

College Diploma in Related Field

Industry Keywords

Claims ManagementInsurance IndustryQuality CommitmentsBusiness RelationshipsClient Satisfaction

About the role

Key responsibilities & impact

Serve and maintain business relationships with members and clients for all claims
Handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims
Investigate and approve claims
Solve problems using analytical skills and discipline-specific knowledge
Develop solutions using sound decision-making
Negotiate claims settlements and enter into agreements with members, clients, third parties, and others
Assist members, clients, and practitioners
Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
Analyze medical, financial, and job information and determine eligibility for benefits based on statutory criteria
Settle claims according to organizational standards, policies, quality commitments, and contract terms
Meet deadlines to ensure client satisfaction and avoid penalties
Negotiate with all parties involved to ensure smooth claims processing

Requirements

What you’ll need

College diploma in a related field
A minimum of three years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Ability to conduct claims investigations and inspections
Ability to assess damage, estimate costs and market value, and produce and review reports and other documents
Ability to analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
Ability to settle claims in accordance with organizational standards, policies, quality commitments, and contract terms
Ability to negotiate with all parties involved in claims processing
Action oriented
Business insight
Communicates effectively
Customer Focus
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment