Communications Advisor

Desjardins

. Develop the caisse's annual communication activities plan based on the allocated budget .

Posted 10/6/2026full-timeRimouski • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing communication strategies and action plans, with a strong focus on customer engagement and community relations. Proficient in managing events, producing reports, and maintaining a positive organizational image through effective communication.

Highest-signal resume keywords

Bachelor's DegreeCommunication Strategy DevelopmentEvent OrganizationFrench Language ProficiencyCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communication Activities PlanningSocial Media ManagementSpeechwritingReport ProductionSurvey Analysis

Soft Skills

Interpersonal SavvyAction OrientedNimble LearningBusiness InsightCustomer Focus

Industry Keywords

Community OrganizationsSponsorship AgreementsSocial ResponsibilityInternal CommunicationsExternal Communications

About the role

Key responsibilities & impact

Develop the caisse's annual communication activities plan based on the allocated budget
Provide recommendations to managers on communication strategies and activities for various clienteles, community organizations, officers and employees
Assist managers in carrying out communication activities
Advise managers in developing, improving and implementing communications solutions, programs and tools
Assist in developing, monitoring and implementing internal and external communications action plans aligned with Desjardins Group's targeted results and strategic orientations
Maintain the caisse's and Desjardins Group's positive image by identifying potential risks and informing general management and partners
Monitor service quality activities for members and customers, including surveys and complaint processing
Assess and recommend sponsorship, donation and subscription requests and follow up on funding
Assist with negotiating sponsorship, donation and subscription agreements
Assist in producing the caisse's social responsibility report
Oversee logistics and speechwriting for caisse events, including annual general and special meetings
Produce the annual report
Analyze, select and ensure the quality of communication vehicles for members and customers
Produce and disseminate information for local newspapers and internal communications
Support caisse representatives in maintaining relationships with clienteles and community organizations
Organize events for customers and community organizations, including information sessions, conferences and school caisse activities
Moderate social media communities and draft informational content for publication
Ensure the relevance and coherence of social media comments and interactions
Follow up on advertising placement mandates with involved partners
Follow up on Desjardins Group merchandising proposals and order promotional materials

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Business insight
Customer Focus
Differences
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment