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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong strategic planning and performance management capabilities, with a focus on talent development, customer satisfaction, and effective communication. Proven ability to manage large-scale operations and drive results while promoting cooperative values.
Highest-signal resume keywords
Strategic MindsetPerformance ManagementCustomer FocusTalent DevelopmentBusiness Insight
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bachelor's DegreeBusiness PlanningProject ManagementPerformance ReportingChange Management
Soft Skills
Effective CommunicationAction OrientedEngagementNimble LearningNetworking
Industry Keywords
Cooperative ValuesSales ManagementOperations ManagementDiversityTalent Attraction
About the role
Key responsibilities & impact- Support the vice-president by helping define strategic priorities
- Develop and deliver the administrative department’s business plan based on strategic issues and targeted results
- Ensure action plans for reporting administrative units are carried out in a performance management context
- Apply management and communication practices encouraging change management, talent attraction and retention, skills development, mobilization and diversity
- Define and ensure implementation of activities related to the unit’s services
- Ensure entrusted projects are carried through to maximize targeted business results and member and client satisfaction
- Successfully manage individual and team performance
- Continuously improve management of processes under your responsibility
- Promote Desjardins Group’s cooperative values
- Represent the organization and conduct business intelligence
- Manage large-scale sales and operations activities or a major support sub-function offering specialized services to Desjardins Group
- Administer the unit’s service offer and oversee activities supporting strategic orientations
- Produce reports and ensure member/client satisfaction
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of ten years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Strategic mindset
- Action oriented
- Business insight
- Communicates effectively
- Customer Focus
- Develops talent
- Differences
- Drive results
- Engagement
- Networks
- Nimble learning
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment