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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong strategic planning and performance management capabilities, with a focus on talent development, client satisfaction, and operational excellence. Proficient in managing large-scale activities and fostering a cooperative work environment aligned with organizational values.
Highest-signal resume keywords
Strategic MindsetTalent DevelopmentPerformance ManagementBusiness InsightClient Satisfaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Plan DevelopmentPerformance ManagementProject ManagementProcess ImprovementSales Management
Soft Skills
Change ManagementCommunicationNetworkingTeam Management
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Cooperative ValuesClient SatisfactionTalent AttractionDiversityAdministrative Services
About the role
Key responsibilities & impact- Support the vice-president by helping define strategic priorities
- Develop and deliver the administrative department’s business plan based on strategic issues and targeted results
- Ensure that action plans for reporting administrative units are carried out in a performance management context
- Apply management and communication practices encouraging change management, talent attraction and retention, skills development, mobilization and diversity, consistent with the organization’s values
- Define and ensure the implementation of activities related to the unit’s services
- Ensure entrusted projects are carried through to maximize targeted business results and member and client satisfaction
- Support the administrative unit’s business plan by successfully managing individual and team performance
- Continuously improve the management of processes under your responsibility
- Promote Desjardins Group’s cooperative values
- Represent the organization and conduct business intelligence
- Manage large-scale sales and operations activities or a major support sub-function offering specialized services to Desjardins Group
- Administer the unit’s service offer, develop and implement its business plan, and oversee activities supporting strategic orientations
- Develop talent, drive results, build networks, manage people and performance, produce reports, and ensure member/client satisfaction
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of ten years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required for positions in Quebec
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Business insight
- Develops talent
- Drive results
- Networks
- Strategic mindset
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment