Fraud Prevention Advisor

Desjardins

. Collect, compile and analyze the type and nature of suspicious transactions .

Posted 11/10/2026full-timeMontréal • CanadaJunior💰 CA$26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analyzing suspicious transactions and advising clients on fraud prevention measures. Proficient in identifying operational risks and enhancing security activities while ensuring client satisfaction.

Highest-signal resume keywords

Fraud AnalysisClient AdvisoryOperational Risk IdentificationBilingual CommunicationCustomer Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud PreventionData CompilationTransaction AnalysisRisk AssessmentScam Identification

Soft Skills

Interpersonal SkillsProblem-SolvingCommunication SkillsEmpathyAdvisory Skills

Industry Keywords

FraudScamsSecurity OfficeClient SatisfactionOperational Improvement

About the role

Key responsibilities & impact

Collect, compile and analyze the type and nature of suspicious transactions
Advise members and clients who are victims of fraud on preventive measures
Establish an advisory relationship by identifying current and potential needs
Identify operational risks and continuously help improve the Desjardins Group Security Office’s activities
Assist and support members and clients who are victims of various scams, ensuring they are satisfied with the support received and have an understanding of fraud

Requirements

What you’ll need

General college diploma in a related field
A minimum of one year of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Available to come to the office occasionally during training and once a month afterwards
Available to work Monday to Sunday between 7:00 a.m. and midnight

Benefits

Comp & perks

An annual performance-related bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance, including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Shift premium (where applicable)