General Management Assistant

Desjardins

. Manage and follow up on the general manager's schedule, phone calls, emails, and mail, based on established priorities .

Posted 9/18/2026full-timeQuebec City • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and administrative capabilities, with expertise in managing schedules, coordinating meetings, and drafting strategic documents. Proficient in maintaining communication standards and supporting management processes within financial services cooperatives.

Highest-signal resume keywords

Trade School DiplomaFour Years Relevant ExperienceKnowledge of FrenchUnderstanding of Financial Services CooperativesAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document ManagementMeeting CoordinationPerformance EvaluationSales TrackingExpense Monitoring

Soft Skills

Effective CommunicationCustomer FocusAction OrientedSituational AdaptabilityNimble Learning

Industry Keywords

Service StandardsFinancial Services CooperativesManagement CommitteeBoard of DirectorsBoard of Ethics

About the role

Key responsibilities & impact

Manage and follow up on the general manager's schedule, phone calls, emails, and mail, based on established priorities
Process a variety of requests according to general instructions
Consult, consolidate, and assemble strategic documents
Establish priorities and make recommendations required for delivering strategic documents
Coordinate the delivery of files to the Management Committee, Board of Directors, Board of Supervision, Board of Ethics, and other committees
Prepare for and attend management and board meetings
Take meeting minutes and follow up on resulting business
Organize logistics for team meetings, committees, general meetings, training courses, telephone conferences, travel, and public relations activities
Support coordination of internal caisse communications
Perform internal management administrative tasks, including tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, and conducting performance evaluations
Manage documents and update general management records in accordance with current practices and regulations
Draft, format, update, create, and revise information documents for the general manager
Support the general manager in retrieving information, carrying out business processes, and using information systems

Requirements

What you’ll need

Trade school diploma in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Knowledge of French spelling and grammar
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of service standards
Standing alone
Professionalism and attention to detail
Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Plans and aligns, Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment